Implementing Total Quality Management in Education: Compatibility and Challenges

Sohel-Uz-Zaman, Abu Saleh Md.; Anjalin, Umana

doi:10.4236/jss.2016.411017

Cited by 42 publications

(31 citation statements)

References 30 publications

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“…Creativity relates to the expression or performance of students. They can express their creativity in some projects, performances, or products (Wani & Mehraj, 2014).…”

Section: Resultsmentioning

confidence: 99%

The 4Cs Learning Model in Teacher Professional Development Program

Sunardi

Doringin

2020

Humaniora

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The research aimed to analyze the effectiveness of 4Cs models (communication, collaboration, critical thinking and problem-solving, as well as creativity and innovation) to improve teachers’ performance in the 21st-century era. The development of technology in the era, especially in the way of learning of students, was responded to lately by schools and teachers. Using a qualitative case study, the research analyzed the school’s professional development program using the 4Cs model. The research result shows that the model of 4Cs gives enthusiasm, and a deep impression on teachers in their classroom activities accelerates the competences of teachers in using technology. Besides, it shows the level of importance of the model: communication, then creativity, collaboration, and critical thinking. The research has limitations in assessing the performance of students who are taught by trained teachers. So, further research is proposed to analyze the performance of students regarding the 4Cs competences.

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“…Creativity relates to the expression or performance of students. They can express their creativity in some projects, performances, or products (Wani & Mehraj, 2014).…”

Section: Resultsmentioning

confidence: 99%

The 4Cs Learning Model in Teacher Professional Development Program

Sunardi

Doringin

2020

Humaniora

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“…There exists an abundance of literature on QMS and OBE, highlighting their salient characteristics [9,10,13,33]. In the following, we have organized them in four main clusters:…”

Section: Qms and Obe-common Groundsmentioning

confidence: 99%

“…Based on their review, they articulate a quality model and evaluate state-of-the-art frameworks in the context of their presented quality model. The bonding between QMS and OBE is further explored in [13], where the authors have described certain challenges in implementing the CQI process in its true sense for education sector.…”

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confidence: 99%

Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A Review

et al. 2021

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With the world becoming flat with fluid boundaries, engineers have to be global in their outlook and their pedigree. Due to the need for international acceptance of engineering qualification, the incorporation of Outcome-Based Education (OBE) has become common and global accreditation treaties such as the Washington Accord have been ratified. Further, it becomes important, especially for an engineering university with a global outlook preparing its students for global markets, to ensure that its graduates attain the planned outcomes. Additionally, the higher education institutions need to make sure that all the stakeholders, including students, parents, employers, and community at large, are getting a quality educational service, where quality is categorized as (1) product-based ensuring that the graduate attained the planned outcomes and skills, and (2) process-based keeping an eye on whether the process is simple, integrated, and efficient. The development of quality movements, such as Total Quality Movement (TQM), Six Sigma, etc., along with quality standards such as ISO 9001 has been instrumental in improving the quality and efficiency in the fields of management and services. Critical to the successful deployment of a quality culture is the institutionalization of an integrated Quality Management System (QMS) in which formally documented processes work according to the Vision and Mission of an institute. At the same time, commitment to Continuous Quality Improvement (CQI) to close the loop through effective feedback, would ensure that the planned outcomes are attained to the satisfaction of all the stakeholders, and that the process overall is improving consistently and continuously. The successful adoption of quality culture requires buy-in from all the stakeholders (and in particular, the senior leadership) and a rigorous training program. In this paper, we provide a review of how a QMS may work for the provision of quality higher education in a 21st-century university.

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“…Besides character learning can also be applied in the form of class learning process by implementing learning steps (preliminary activities, core activities, and evaluation of character learning) [6]. The concept of character education based on total quality management (TQM) is expected to adopt a more customer-oriented approach in instilling good character in students [11]. The TQM approach has several key points, namely customer focus, training and staff development, respecting and increasing the contribution of all staff members to school effectiveness, and ensuring the alignment of the character values embedded with the program being implemented.…”

Section: B Total Quality Management In Character Educationmentioning

confidence: 99%

Character Education of Java Culture Based on Total Quality Management in State High School, 9 Yogyakarta

Puspitasari¹,

Rukiyati²

2020

Proceedings of the 2nd International Conference on Social Science and Character Educations (ICoSSCE 2019)

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Education and culture are two things that cannot be avoided from one's life. Culture is a heritage that must be preserved by the next generation. Culture can fade along with the development of the era if there are no more generations to preserve it. Education is one way to maintain culture and in culture contained good character that can be taught to students. The purpose of education is the formation of students' selfpotential in religious spiritual strength, self-control, personality, intelligence, noble character, and the skills needed by themselves, society, nation and state. In order to achieve these educational goal it is necessary to conduct character education programs in schools. Efforts that can be made to shape the character of students is to do a character education program based on total quality management (TQM) in schools. Yogyakarta 9 Public High School has instilled Javanese culturebased character which is managed using the concept of total quality management (TQM).

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Implementing Total Quality Management in Education: Compatibility and Challenges

Cited by 42 publications

References 30 publications

The 4Cs Learning Model in Teacher Professional Development Program

The 4Cs Learning Model in Teacher Professional Development Program

Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A Review

Character Education of Java Culture Based on Total Quality Management in State High School, 9 Yogyakarta

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