Important Attributes of Quality Health Care: Consumer Perspectives

Abstract

The importance that consumers place on teaching by the nurse was emphasized, particularly among people with less education, low income levels, and chronic illnesses.

Measuring Patient Satisfaction as an Outcome of Nursing Care at a Teaching Hospital of Southern Taiwan

“…Nurses also have a role in helping people understand quality information, how they might use it in their decisions, and how to determine if they are receiving high-quality care from their provider. 17 Patient satisfaction is generally considered to be an integral part of the assessment of quality of nursing care, and to form a legitimate measure of nursing care quality. Patient satisfaction has been advocated as one aspect of outcome measurement in quality assurance programs.…”

A Clinical Tool to Measure the Components of Health-Care Transition from Pediatric Care to Adult Care: TheUNC TRxANSITION Scale

“…6 Given its complexity, the health-care transition process requires that adolescents and young adults acquire knowledge and skills that result in improved self-management of their illnesses. [7][8][9] Yet, there is a paucity of evidence to substantiate transition programs' effectiveness in documenting adolescents' and young adults' progression along the continuum of transition preparation or to validate programs' accuracy in assessing young adults' readiness for transfer to an adult health-care provider. 10 In an earlier review of transition studies done between 1982 and 2003, Betz noted that few, if any, of these studies described the development of measures for assessing transition progress, readiness for transfer, or program effectiveness.…”

Professionalism in post-licensure nurses in developed countries

“…These attributes may include the demonstration of broad knowledge and skills, accountability, interpersonal skills and professional attitudes including effective communication, empathy and courtesy [16][17][18] . These characteristics are consistent with the attributes outlined in the Registered Nurses Association of Ontario-Best Practice Guideline, 'Professionalism in Nursing' [9] and Miller's model the 'Wheel of Professionalism in…”