Improving child investigative interviewer performance through computer-based learning activities

Powell, Martine B.; Guadagno, Belinda; Benson, Mairi

doi:10.1080/10439463.2014.942850

Cited by 53 publications

(66 citation statements)

References 46 publications

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“…The current study adds support to the growing body of literature attesting to the potential utility of e-learning as a way of teaching adherence to best-practice investigative interviewing of vulnerable witnesses (Powell et al, 2014). Although the focus of this study was on the challenges associated with e-learning course completion, the feedback in relation to this method of learning delivery was overwhelmingly positive.…”

Section: Discussionmentioning

confidence: 69%

Organisational challenges to delivering child investigative interviewer training via e-learning

Benson

Powell

2015

International Journal of Police Science & Management

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This article examined organisational challenges arising from the implementation of a new training course for investigative interviewers of vulnerable witnesses. The course was delivered via e-learning (computer exercises) and also involved mock interviews conducted over the telephone. Thematic analysis was conducted of: (a) trainees' anonymous written feedback submitted to an online discussion forum on the training programme's website, (b) trainees' responses to face-to-face questions during semi-structured qualitative interviews, and (c) correspondence between trainees and trainers regarding the training programme. Despite unanimous support for the new training programme, three challenges were identified: limited allocated work time to complete the training, conflicting work practices arising from staggered course enrolment, and difficulties associated with computer and technical skills. These organisational challenges must be addressed to ensure that any future evaluation of the programme on skill performance provides a true indication of the programme's impact on skill development. From a managerial perspective, organisational challenges need to be addressed in order to maximise the accessibility, completion and long-term success of an e-learning training model for interviewers.

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Section: Discussionmentioning

confidence: 69%

Organisational challenges to delivering child investigative interviewer training via e-learning

Benson

Powell

2015

International Journal of Police Science & Management

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“…Detailed description, historical notes and reviews on the simulation interview techniques can be found in [49,207]. In recent years simulation interviews have been used especially as part of ACTA (the Applied Cognitive Task Analysis methodology) [143], in fields such as clinical research [172], welfare [21,27,170] or ergonomics and human factor [56].…”

Section: Informal Methods -Observations and Interviewsmentioning

confidence: 99%

A multi-disciplinary review of knowledge acquisition methods: From human to autonomous eliciting agents

Leu

Abbass

2016

Knowledge-Based Systems

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This paper offers a multi-disciplinary review of knowledge acquisition methods in human activity systems. The review captures the degree of involvement of various types of agencies in the knowledge acquisition process, and proposes a classification with three categories of methods: the human agent, the human-inspired agent, and the autonomous machine agent methods. In the first two categories, the acquisition of knowledge is seen as a cognitive task analysis exercise, while in the third category knowledge acquisition is treated as an autonomous knowledge-discovery endeavour. The motivation for this classification stems from the continuous change over time of the structure, meaning and purpose of human activity systems, which are seen as the factor that fuelled researchers' and practitioners' efforts in knowledge acquisition for more than a century.We show through this review that the KA field is increasingly active due to the higher and higher pace of change in human activity, and conclude by discussing the emergence of a fourth category of knowledge acquisition methods, which are based on red-teaming and co-evolution.

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“…We aimed to test this notion using the simulated child avatar interview first employed by Powell et al (2014). From their research, it could not be determined whether the simulated interviews alone contributed to increased skill in asking open-ended questions.…”

Section: Improving Questioning Via Online Toolsmentioning

confidence: 97%

“…Recent research has demonstrated that interactive computer-based learning activities can improve investigative interviewers' performance in questioning children (Powell, Guadagno, & Benson, 2014). Powell et al (2014) engaged 61 interviewing professionals (e.g., police, social workers) in a 36-hour online training course designed to improve the elicitation of narrative information from children. The course comprised a variety of highly interactive activities such as quizzes, reflection exercises, and a simulated interview with a virtual child avatar wherein immediate feedback for each question was provided.…”

Section: Improving Questioning Via Online Toolsmentioning

confidence: 99%

“…Of the 47 teachers who completed a mock interview in Brubacher et al (2014), we were able to deliver the simulated child avatar interview used by Powell et al (2014) to 36 of them. Mock interviews have been used to successfully measure performance among interviewers and provide a consistent content and format across participants (Powell et al, 2008a(Powell et al, , 2008b.…”

Section: Current Studymentioning

confidence: 99%

See 1 more Smart Citation

The effects of e-simulation interview training on teachers’ use of open-ended questions

Brubacher

Powell

Skouteris

et al. 2015

Child Abuse & Neglect

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Improving child investigative interviewer performance through computer-based learning activities

Cited by 53 publications

References 46 publications

Organisational challenges to delivering child investigative interviewer training via e-learning

Organisational challenges to delivering child investigative interviewer training via e-learning

A multi-disciplinary review of knowledge acquisition methods: From human to autonomous eliciting agents

The effects of e-simulation interview training on teachers’ use of open-ended questions

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