Improving E-Banking Security with Biometrics: Modelling User Attitudes and Acceptance

Tassabehji, Rana; Kamala, Mumtaz

doi:10.1109/ntms.2009.5384806

Cited by 24 publications

(13 citation statements)

References 25 publications

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“…The possibility of using biometric authentication for e-banking to enhance the ebanking adoption and utilization in UK using TAM model was analyzed in [35], in their study, they considered two more parameters to the biometric security. The causes of the limited acceptance of mobile payments in developed countries were studied in [38], the study was based on conducting quantitative study based on applying (UTAUT) model to explore the factors affecting nonusers' intentions to adopt remote mobile payment in the United Kingdom.…”

Section: User's Attitude and Acceptancementioning

confidence: 99%

Users' Acceptance of Using Biometric Authentication System for Bahrain Mobile Banking

Mirza¹,

Alsalem²,

Mohsin³

et al. 2018

KEG

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Section: User's Attitude and Acceptancementioning

confidence: 99%

Users' Acceptance of Using Biometric Authentication System for Bahrain Mobile Banking

Mirza¹,

Alsalem²,

Mohsin³

et al. 2018

KEG

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“…For example, biometric adoption was examined in the context of firehouses (Carpenter et al 2008), airports (Perakslis and Wolk 2005;Pranic et al 2009), hotel industries (Kim et al 2008;Murphy and Rottet 2009) and financial institutions (Breward et al 2009;Tassabehji and Kamala 2009). The researchers were optimistic that biometrics will eventually become a superior technology due to its positive outlook, confident attitude and intention to use by the subjects in their studies.…”

Section: Literature Reviewmentioning

confidence: 99%

Biometric technology and privacy: a perspective from tourist satisfaction

Neo

Rasiah

Tong

et al. 2014

Inf Technol Tourism

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With the escalating figures of tourists arriving to Malaysia, biometric technology plays a vital role to facilitate identity verification by using a self-service automated fingerprint scanner. Inbound tourists were made compulsory to use the biometric technology at Malaysia's immigration port of entry by providing their fingerprint data to be stored in the database located at the Ministry of Home Affairs. The database is linked to the police's existing Biometric Fingerprint Identification System database to grant immigration officers access to the movements of tourists with criminal records. However, the biggest foe of biometric technology is the issue of privacy. There is limited research engaging biometric technology in the tourism industry and this study becomes imperative and important. Based on the unified theory of acceptance and use of technology, this study was to investigate the constructs' effect on tourist satisfaction. Data was collected from 311 inbound tourists at Kuala Lumpur International Airport. They were tested against the research model using structural equation modelling approach. The results indicate that performance expectancy and physical privacy are not significant with regard to tourist satisfaction. We found that effort expectancy, facilitating conditions and informational privacy were all significant constructs that affect tourist satisfaction. These findings provide several important implications for researchers and designers.

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“…Biometrics authentication systems have been evaluated against a rich set of metrics that incorporate both performance and usability aspects [10]. User attitudes have been explored [14][19] [30], but relatively little attention has been paid to empirical comparison of the usability of biometric authentication methods. Toledano et.…”

Section: Mobile Biometric Authenticationmentioning

confidence: 99%

Biometric authentication on a mobile device

Trewin¹,

Swart²,

Koved³

et al. 2012

Proceedings of the 28th Annual Computer Security Applications Conference

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We examine three biometric authentication modalities -voice, face and gesture -as well as password entry, on a mobile device, to explore the relative demands on user time, effort, error and task disruption. Our laboratory study provided observations of user actions, strategies, and reactions to the authentication methods. Face and voice biometrics conditions were faster than password entry. Speaking a PIN was the fastest for biometric sample entry, but short-term memory recall was better in the face verification condition. None of the authentication conditions were considered very usable. In conditions that combined two biometric entry methods, the time to acquire the biometric samples was shorter than if acquired separately but they were very unpopular and had high memory task error rates. These quantitative results demonstrate cognitive and motor differences between biometric authentication modalities, and inform policy decisions in selecting authentication methods.

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Improving E-Banking Security with Biometrics: Modelling User Attitudes and Acceptance

Cited by 24 publications

References 25 publications

Users' Acceptance of Using Biometric Authentication System for Bahrain Mobile Banking

Users' Acceptance of Using Biometric Authentication System for Bahrain Mobile Banking

Biometric technology and privacy: a perspective from tourist satisfaction

Biometric authentication on a mobile device

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