Improving productivity of the SMEs in Singapore &amp;#x2014; Case studies

2019

The manufacturing sector in Malaysia has been recognized as an important sector due to its significant contribution toward the nation's economic growth. This sector is the most significant contributor to total exports of the country and the second largest contributor to the gross domestic product (GDP). However, the total shares of Malaysia's manufacturing exports in the world market declined due to competitive and globalized market condition. Consequently, it is essential to investigate the factors that affect operational excellence to remain competitive and achieving excellence in the business. This study aims to examine the internal and external environmental factors that affect the operational excellence in the Malaysian SMEs manufacturing sector. The literature have demonstrated that an investigation on operational excellence lacks particularly in Malaysian SMEs sector. In addition, the impact of internal and external environmental factors on operational excellence has received little attention in the literature especially in the SMEs sector. Therefore, the conceptual model has been developed based on a comprehensive review of the previous study. This paper presents a conceptual framework that investigates the internal and external environmental factors that affect operational excellence as well as their relationship on operational excellence in the Malaysian SMEs manufacturing sector. The contribution of this paper is to identify the influence of internal and external environmental factors towards the operational excellence. Thus, this study proposed a conceptual framework for SMEs manufacturing sectors in Malaysia.

Section: Process Managementmentioning

confidence: 99%

“…al., 2003). Therefore, SMEs must the pursuing operational excellence to improve their performance and still growth in the business (Abdul Wahab, Ismail, & Muhayiddin, 2016;Lee, Lim, Ma, & Xu, 2013).…”

Section: Introductionmentioning

confidence: 99%

Influence of Internal and External Environmental Factors on Operational Excellence of Manufacturing Sectors in Malaysia

Wahab¹,

Ismail²,

2019

“…Process management is a set of tools and techniques for improving processes and a method for integrating the whole organization and it needs to be understood by all employees. Additionally, process management is one of the key areas that are important to improve the SMEs productivity of the basic elements to achieve the operational excellence in the complex environment (Lee, Lim, Ma, & Xu, 2013;Pellissier, 2009).…”

Section: Process Managementmentioning

confidence: 99%

The Effect of Internal Environmental Factors on Operational Excellence of Manufacturing Industry: A Pilot Study

Wahab¹,

Ismail²,

2019

This paper examines internal environmental factors that influence the operational excellence of SMEs manufacturing sector in Malaysia. The objective of this paper is to measure the reliability and validity of internal environmental factors and its construct. A pilot study was conducted among 30 SMEs company in Terengganu which represented by the managerial level who are closely linked to the manufacturing operations. This study adopted a survey method by using simple random sampling method for the data collection. The reliability and validity of the instrument were examined through content validity, face validity and reliability based on expert assessment and the data was analyzed using the statistical software SPSS version 22. The result shows that the survey instrument is reliable and valid. Therefore, this study expected will help the Malaysian SMEs manufacturing sector in determining the effect of internal environmental factors on operational excellence.

“…SMEs need to search for new, innovative, flexible and imaginative ways to survive because of globalization and force by the international competition (Mbizi et al, 2013). Additionally, SMEs need strive in pursuing operational excellence in order to improve their productivity and still growth in the business (Lee et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

Factors Influencing the Operational Excellence of Small and Medium Enterprise in Malaysia

Wahab¹,

Ismail²,

2016

Small and medium enterprises (SMEs) have been recognized as an engine for the economy and a generator of employment and growth. However, SMEs are affected by the challenges from the business environment which influence their performance. The competitive and market conditions have force the organization to seek long term success by achieving excellence in the business. The literature shows that there are many factors that can lead to the operational excellence including the internal and external environment factors. The objective of the study is to investigate the factors that influencing the operational excellence on SMEs sectors. The literature shows that the study on operational excellence for the SMEs sectors remains unclear. Literature indicates that there is a need for a study in the context of Malaysian SMEs sectors.