Improving situation awareness in crisis response teams: An experimental analysis of enriched information and centralized coordination

Walle, Bartel Van de; Brugghemans, Bert; Comes, Tina

doi:10.1016/j.ijhcs.2016.05.001

Cited by 45 publications

(26 citation statements)

References 53 publications

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“…Our research supports literature on what constitutes quality for information products in sudden onset disasters response [6,8]. Participants in our research confirmed the dominance of consistency and accuracy for the quality of information products.…”

Section: Discussionsupporting

confidence: 87%

“…As this table depicts, some attributes are frequently used to reflect on the IQ, such as accuracy, consistency, and completeness. Van de Walle et al [8] distinguish differences between the IQ and information richness attributes. They argue that IQ contains context-independent attributes and objectivity should be considered with this respect [8].…”

Section: Introductionmentioning

confidence: 99%

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Measuring the Quality of Humanitarian Information Products: Insights from the 2015 Nepal Earthquake

Baharmand

2018

Advances in Intelligent Systems and Computing

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Information plays a critical role in humanitarian assistance. It has become a product that is shared for multiple purposes such as situational awareness, decision-making, coordination, reporting, and attracting funding. In the aftermath of sudden onset disasters, humanitarians are constrained with huge workload, time pressure, and uncertainties and thus, information products are often criticized with respect to quality issues.In this paper, we aim at developing an empirically grounded framework that can measure the quality of information products through accuracy, objectivity, completeness, and consistency. We validate the framework with the help of practitioners and apply it to the information products of UN WFP for the 2015 Nepal earthquake response. Our analysis shows that the quality of studied information products could be improved with respect to consistency, accuracy, and objectivity. We discuss the implications of our study and propose future research directions.

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Section: Discussionsupporting

confidence: 87%

Section: Introductionmentioning

confidence: 99%

Measuring the Quality of Humanitarian Information Products: Insights from the 2015 Nepal Earthquake

Baharmand

2018

Advances in Intelligent Systems and Computing

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“…SART is a subjective rating by a person of their level of SA [24]. The technique involves 10 dimensions, based on three 7-point Likert subscales (1 = Low, 7 = High).…”

Section: Situation Awareness (Sa)mentioning

confidence: 99%

“…In every game session, we had three facilitators. However, the facilitators did not rate the SA of the policymakers, because of previous research questions about the validity of the rating scores by observers [24,58].…”

Section: Situation Awareness (Sa)mentioning

confidence: 99%

From Paris Agreement to Action: Enhancing Climate Change Familiarity and Situation Awareness

Onencan

Walle

2018

Sustainability

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The Paris Agreement was a monumental stride towards global climate change governance. It unlocked the climate change gridlock, introducing country-subjective commitments and a five-year review mechanism. To support the implementation of the Paris Agreement, we designed the Nzoia WeShareIt climate change game. Game sessions were conducted in June and July 2015, and 35 respondents completed a pre-and post-game situation awareness (SA) questionnaire and an in-game performance measurement system. The questionnaire uses a 10-dimensional situation awareness rating technique (SART). Subsequently, we conducted a factorial MANOVA (multivariate analysis of variance) to assess the interaction effects between familiarity, team, and gender. Results indicate an increase in situation awareness. However, policymakers' action was not contingent on the increased SA only, there was a significant interaction effect between familiarity and SA, to lead to climate change actions. Therefore, we recommend more emphasis on the role of familiarity in enhancing SA and, subsequently, supporting the implementation to the Paris five-year review country commitments. We also recommend the increased usage of symbols and capacity development of policymakers on connective capacity to enable them to span the climate change boundaries.

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“…Extant research has highlighted the potential contribution of electronic communication in alerting and involving the public regarding natural disasters or societal crises. Information and Communication technologies (ICT) can be used to create ad-hoc networks using social media [2] as well as support inter-agency coordination and action [3,4]. The purpose of this paper is to study how ICTs intended to facilitate information sharing on crisis situations are perceived by different stakeholders.…”

Section: Introductionmentioning

confidence: 99%

Framing Crisis Information Systems: The Case of WIS

Saarikko¹,

Nuldén²,

Meiling³

et al. 2020

Proceedings of the Annual Hawaii International Conference on System Sciences

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Relief efforts for natural and societal crises require a multitude of agencies to effectively and efficiently share information and coordinate their efforts. In 2009, The Swedish Civil Contingencies Agency launched a Web-based Information System (WIS) for Information sharing in crisis management. The system has undergone two major revisions and is applied nationwide with the intent of aiding inter-agency coordination. The study draws upon Orlikowski and Gash's notion of technological frames to contrast the perspectives of technology users and technology promoters. The study revealed that both stakeholder groups agree on the potential benefits of the system, but differ in their view on the system itself as well as its application in practice. Furthermore, the study highlights the limitations of dedicated ICT for crisis management as users perceive WIS to be useful in coordinating slow-moving events that involve many different societal actors, yet unwieldy to deploy in a sudden crisis.

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Improving situation awareness in crisis response teams: An experimental analysis of enriched information and centralized coordination

Cited by 45 publications

References 53 publications

Measuring the Quality of Humanitarian Information Products: Insights from the 2015 Nepal Earthquake

Measuring the Quality of Humanitarian Information Products: Insights from the 2015 Nepal Earthquake

From Paris Agreement to Action: Enhancing Climate Change Familiarity and Situation Awareness

Framing Crisis Information Systems: The Case of WIS

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