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Experienced engineers are reaching retirement age within the industry. This paper describes a rigorous program to train newly hired engineers and geoscientists over the course of 39 months. The program implements techniques to achieve a useful level of competency and establish a baseline level of the skill sets for professionals with very different educational backgrounds from around the globe. Newly hired professionals are assigned to specific training classes over the 3 years following their date of hire. Classroom studies are presented in time blocks of 8 weeks for the first year, 6 weeks for the second year, and 4 weeks for the third year. These classes are held in the USA, France, and the United Arab Emirates, ensuring students are exposed to the breadth of diverse cultures that characterizes our industry. Each of the classroom sessions concludes with a practical project, presented to an experienced audience, on the final day of class. However, before the students are admitted to the classroom, they must complete a series of preschool e-learning modules. These training elements present online videos, traditional text, and a proprietary online knowledge management system to enhance the subject matter. Thereafter, students must demonstrate mastery of the subject matter by passing online exams for each training element. The classroom instructors are experienced professionals and experts within their domain. The training materials are standardized and routinely updated so that the latest software and techniques are presented to the students in a uniform and consistent manner. Keeping the documentation current is a challenge, and so a very elegant system of content management is paired with on-demand printing. All of this is a supplement to the software help files available to all students and instructors. Despite the varied background of the students, all classes are conducted in English as the defined common language for business. Thus, language proficiency is essential, and additional language instruction is available, if needed. Feedback is essential to the success of this program. Students are assessed during the preschool exams and at each of several exams during the classroom program. Additionally, a final report is prepared for the managers to recap the overall performance, strengths, and development areas for each student. Beyond this, the students submit extensive feedback to the instructors on each of the classroom instruction modules and the preschool work. Information is captured through persistent online interfaces, as well as in face-to-face roundtable meetings with the students, instructors, and Learning Center managers at the conclusion of each class. Class surveys and roundtables are used to gauge student satisfaction and to spot recurring problems, as well as to identify areas for improvement. This program has been successful at developing highly proficient engineers and geoscientists across a broad category of disciplines.
Experienced engineers are reaching retirement age within the industry. This paper describes a rigorous program to train newly hired engineers and geoscientists over the course of 39 months. The program implements techniques to achieve a useful level of competency and establish a baseline level of the skill sets for professionals with very different educational backgrounds from around the globe. Newly hired professionals are assigned to specific training classes over the 3 years following their date of hire. Classroom studies are presented in time blocks of 8 weeks for the first year, 6 weeks for the second year, and 4 weeks for the third year. These classes are held in the USA, France, and the United Arab Emirates, ensuring students are exposed to the breadth of diverse cultures that characterizes our industry. Each of the classroom sessions concludes with a practical project, presented to an experienced audience, on the final day of class. However, before the students are admitted to the classroom, they must complete a series of preschool e-learning modules. These training elements present online videos, traditional text, and a proprietary online knowledge management system to enhance the subject matter. Thereafter, students must demonstrate mastery of the subject matter by passing online exams for each training element. The classroom instructors are experienced professionals and experts within their domain. The training materials are standardized and routinely updated so that the latest software and techniques are presented to the students in a uniform and consistent manner. Keeping the documentation current is a challenge, and so a very elegant system of content management is paired with on-demand printing. All of this is a supplement to the software help files available to all students and instructors. Despite the varied background of the students, all classes are conducted in English as the defined common language for business. Thus, language proficiency is essential, and additional language instruction is available, if needed. Feedback is essential to the success of this program. Students are assessed during the preschool exams and at each of several exams during the classroom program. Additionally, a final report is prepared for the managers to recap the overall performance, strengths, and development areas for each student. Beyond this, the students submit extensive feedback to the instructors on each of the classroom instruction modules and the preschool work. Information is captured through persistent online interfaces, as well as in face-to-face roundtable meetings with the students, instructors, and Learning Center managers at the conclusion of each class. Class surveys and roundtables are used to gauge student satisfaction and to spot recurring problems, as well as to identify areas for improvement. This program has been successful at developing highly proficient engineers and geoscientists across a broad category of disciplines.
For years, the oil industry has been faced with the technical challenge created by experienced petrotechnical experts retiring and being replaced by less-experienced staff. With the current downturn in the industry, this experience gap has widened at an accelerated rate, and companies are looking for creative ways to increase the breadth of their technical population as well as a way to expedite the usefulness of their new hires. We have found that applying new learning modalities, coaching, and modularization benefits the development of a highly competent and multiskilled global technical population. In the traditional program, newly hired professionals are assigned to a rigorous 3-year program at the date of hire. The overall program consists of a combination of pre-training learnings, classroom training, and post-training curriculum. Students must show mastery of subjects through passing online exams and through the successful completion of workshops and scenario-based projects. Each student's progress is monitored through a knowledge management system, and the program is continually assessed to ensure timely progress through the system and to measure how well the students are grasping the material. With the influx of young professionals, the 3-year program has evolved in several ways. The first change to the program is the use of e-learning methodology such as virtual instructor-led trainings (VILT) and Web-based trainings (WBT). These training media provide flexibility to introduce students quickly into the training program and a way to retain key skills between classroom trainings while accessing a global community at a very low cost. Additionally, businesses are continually looking for ways to accelerate the effectiveness of new hires. To achieve this milestone, a coach is assigned to a new hire at the start of onboarding. The coach's role is to partner with the student, and student and coach work together to determine how to best complete all the learning elements assigned to the student during the program. The coach is someone technical from the same domain with recent knowledge who can help guide the new hire on the path to autonomy, which is essential to the organization. This interaction maximizes the potential of the technical professional through practice and exercises. At the end of this period, the expectation for the student is to show a high level of proficiency across defined technical and business skills. The current situation also requires that these technical professionals acquire multiple skills to support the specific needs of the area or business segment. To address this need for multiple skills, the training program has evolved into modularized units that can be delivered independently. This modularization also allows experienced technical employees who are not enrolled in the 3-year program, or who have a different core domain, to acquire key skills by attending any portion of the program without sacrificing the quality of the larger program and the training of its participants. This process not only increases the utilization of the technical professionals within the organization, it also provides a broader career path for the individual. The focus on autonomy, the implementation of a coaching culture, and the modularization of the technical program has successfully delivered proficient technical professionals across a broad category of disciplines. The focus on shortening the period to autonomy has led to improved business value and employee satisfaction, and multi-skilling provides a diverse career path for the technical community and an adaptable workforce to address a myriad of business needs.
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