Improving website structure through reducing information overload

Mĭn, Chén

doi:10.1016/j.dss.2018.03.009

Cited by 37 publications

(7 citation statements)

References 26 publications

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“…Social commerce adoption Turker, 2009;Lin J. et al, 2019;Phang et al, 2019;Tang and Zhang, 2020 Online impulse purchasing Vonkeman et al, 2017;Febrilia and Warokka, 2021;Kimiagari and Asadi Malafe, 2021 Social capital de Kervenoael et al, 2009;Huang, 2016;Lins et al, 2017;Doha et al, 2019 Techno-stress Sareen, 2019;Kaveri and Mohan, 2020 Information overloading Swar et al, 2017;Chen, 2018;Ramondt and Ramírez, 2019;Fu et al, 2020 application. WeChat user can share their daily lives with friends in the WeChat moment and conduct online transactions through the WeChat store.…”

Section: Research Constructs Reference/smentioning

confidence: 99%

“…Although the term “information overload” has been widely used, there is no universally accepted definition because it can mean different things to different people ( Chen, 2018 ). The term can be used to describe a situation in which a person’s ability to use information effectively in their work is hampered by the amount of relevant and potentially useful information available to them ( Swar et al, 2017 ).…”

Section: Literature and Hypotheses Developmentmentioning

confidence: 99%

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Determinants of Social Commerce Usage and Online Impulse Purchase: Implications for Business and Digital Revolution

et al. 2022

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Since their introduction in the early 2000s, the use of social networking websites has exploded. Many businesses are seeing increased revenue due to their social commerce strategy. Despite the popularity of social commerce websites, some consumers are still hesitate to use them. This study aims to evaluate the factors that influence the adoption of social commerce. A sample of 721 Chinese We Chat users took part in the research. The findings reveal that social capital mediates the positive effect of social commerce adoption and perceived ease of use (PERU) on techno-stress and online impulse purchasing. Likewise, information overloading mediates the positive effect of social commerce adoption and PERU on techno-stress and online impulse purchasing. The findings have implications for both practice and research in understanding social commerce adoption in emerging economies.

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Section: Research Constructs Reference/smentioning

confidence: 99%

Section: Literature and Hypotheses Developmentmentioning

confidence: 99%

Determinants of Social Commerce Usage and Online Impulse Purchase: Implications for Business and Digital Revolution

et al. 2022

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“…Four websites were ranked respect to the usability scores. Chen (2018) proposed a mathematical programming model for usability evaluation.…”

Section: Literature Reviewmentioning

confidence: 99%

A Hybrid Multi-Dimensional Usability Evaluation Approach Proposal: A Case Study Related to Airline Firms’ Websites

Can¹,

Delice²

2021

Preprint

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This study aims to advance a new multi-dimensional usability evaluation approach (MDUEA) for websites including four phases In the first phase, components of usability evaluation as tasks, participants, usability criteria are determined. In the second phase, the Morae V3 package program used for the tests recording the user actions and the system usability scale (SUS) is performed by Morae at the end of the each task. In the third phase, Preference Selection Index (PSI), ENTROPY and The Criteria Importance through Inter criteria Correlation (CRITIC) are performed to obtain objective usability criteria weights considering a novel three-dimension initial decision matrices than, the weights obtained from these three techniques are aggregated via geometric mean operator. In the same phase, Rank Sum (RS), Rank Reciprocal (RR) and Rank Exponent (RE) methods are utilized to compute subjective criteria weights than, weights obtained from these three approaches are aggregated via using geometric mean operator. In the fourth phase, Combinative Distance-based Assessment (CODAS) is used to rank websites considering a new proposed threshold function value computation for objective criteria group and subjective criteria group separately.

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“…Information overload widely has been reported to cause user dissatisfaction in various aspects. Information overload can increase visual complexity and decrease usability, thereby resulting in a low-performance platform structure [51]. The same applies to social media; thereby increasing user dissatisfaction with social media.…”

Section: Environmental Factors and Personal Statesmentioning

confidence: 99%

Understanding social media discontinuance from social cognitive perspective: Evidence from Facebook users

2020

Journal of Information Science

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Based on social cognitive theory, this study proposes a research framework to investigate two different social media discontinuance behaviours: reduced usage and abandoned usage. Specifically, perceived technology overload, information overload and social overload are the environmental factors that induce negative personal states, including dissatisfaction and social media fatigue, which lead to negative behavioural changes, such as reduced usage and abandoned usage of social media. The proposed research model was tested empirically with data collected among Facebook users. The research results indicate that impacts from perceived technology overload, information overload and social overload on social network fatigue and dissatisfaction vary. Dissatisfaction exerts greater impacts on abandoned-usage behaviour than social media fatigue, but similar impacts on reduced-usage behaviour as social media fatigue. In addition, reduced-usage behaviour was found to lead to abandoned-usage behaviour. Finally, we discuss the theoretical and practical contributions that can be gleaned from the proposed research model.

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Improving website structure through reducing information overload

Cited by 37 publications

References 26 publications

Determinants of Social Commerce Usage and Online Impulse Purchase: Implications for Business and Digital Revolution

Determinants of Social Commerce Usage and Online Impulse Purchase: Implications for Business and Digital Revolution

A Hybrid Multi-Dimensional Usability Evaluation Approach Proposal: A Case Study Related to Airline Firms’ Websites

Understanding social media discontinuance from social cognitive perspective: Evidence from Facebook users

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