Incorporating supply chain sustainability practices through end customer engagement

Silva, Minelle Enéas da; Rodrigues, Ana Paula Ribeiro; Alves, Ana Paula Ferreira

doi:10.1080/16258312.2021.1996860

Cited by 14 publications

(20 citation statements)

References 34 publications

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“…At the theoretical level, this study creates pathways for new research on the topic and points out that the current literature lags behind when discussing downstream supply chain issues. For instance, this study opens room to studies that focus on SCS practices by emphasising humanrelated emotions (Silva et al, 2022a) and habitus (Lissillour & Bonet-Fernandez, 2021). Through Table 1, this paper contributes to the literature by providing a clear summary of SSCS issues within the gig economy, information that is scarce in the literature.…”

Section: Discussionmentioning

confidence: 95%

“…regarding physical and technical components (hard-wiring) and human and behavioural components (soft-wiring) in SCM (Shub & Stonebraker, 2009;Sweeney, 2013). Previous research has focused on tackling visible issues (such as hard wiring), while disregarding the fundamental factor that brings SCM to life: the people -the customers, suppliers and those who design, manage and execute operations (Sweeney, 2013;Silva et al, 2022a).…”

Section: Supply Chain Social Sustainability In the Gig Economy Eramentioning

confidence: 99%

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Social sustainability in the gig economy era

Silva

Nyobe

2023

RFGI

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The rise of the gig economy, also known as the platform economy, has compelled businesses to reconsider their relationships with their various stakeholders, including gig workers that are sometimes referred to as independent contractors. This has been especially noticeable in the on-demand delivery sector. This article examines how stakeholders in this sector are addressing social supply chain sustainability issues. We investigated measures taken by companies in the on-demand delivery sector between 2016 and 2020 using documentary research and content analysis. Based on stakeholder theory, we show that the perceived influence (or lack thereof) of gig workers is crucial in addressing social sustainability challenges. Our findings also indicate that delivery businesses are more concerned with working conditions than with equal rights issues, which we believe should be addressed equally. The paper sheds light on the management of social issues within the gig economy and opens a branch of opportunities for further studies on supply chain sustainability in the platform economy. Ultimately, this paper provides guidance to gig stakeholders on how to better contribute to social sustainability.

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Section: Discussionmentioning

confidence: 95%

Section: Supply Chain Social Sustainability In the Gig Economy Eramentioning

confidence: 99%

Social sustainability in the gig economy era

Silva

Nyobe

2023

RFGI

Self Cite

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“…Practicing sustainability becomes reality in O&SCM when SC activities are developed repeatedly in an ongoing process (Silva and Figueiredo, 2020). Silva et al (2022b) define SC sustainability practice as "a set of specific managerial activities spread widely throughout the supply chain as repeated actions for the purpose of achieving sustainability, which is rooted in the way of thinking and/or cultural values." By emphasising the need for a dynamic of production and reproduction of activities, these authors demonstrate that hidden elements should be considered.…”

Section: When the Practice Of Sustainability Meets Operations And Scmmentioning

confidence: 99%

“…For example, Silva and Figueiredo (2020) conducted a study in which a bundle of practices (i.e., cooperating, understanding, deeming, improving, and changing the logic) was identified to represent the practice of sustainability for responsible business. Similarly, Silva et al (2022b) have focused on the downstream SC and identified that for end customer engagement the emerging bundle of practices for sustainability was related to: informing, training, involving, respecting, protecting and changing the mindset. PBS is a theoretical approach that opens the door for multiple perspectives of studies, including emotions (Glover and Touboulic, 2020;Silva et al, 2022b) related to what Schatzki (2001) names teleo-affective structure surrounding the socio-material practices.…”

Section: When the Practice Of Sustainability Meets Operations And Scmmentioning

confidence: 99%

“…Similarly, Silva et al (2022b) have focused on the downstream SC and identified that for end customer engagement the emerging bundle of practices for sustainability was related to: informing, training, involving, respecting, protecting and changing the mindset. PBS is a theoretical approach that opens the door for multiple perspectives of studies, including emotions (Glover and Touboulic, 2020;Silva et al, 2022b) related to what Schatzki (2001) names teleo-affective structure surrounding the socio-material practices.…”

Section: When the Practice Of Sustainability Meets Operations And Scmmentioning

confidence: 99%

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Practicing sustainability in operations and supply Chain management

Fritz

Silva

Touboulic

2022

Supply Chain Forum: An International Journal

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Grounded in a sustainability-practice approach, this editorial provides reflections on how sustainability can be embedded as part of organisations' daily operations and supply chain management (SCM) practices. Moving away from the understanding of a practice as a static action, we explore the metaphor of a tree to demonstrate that a practice is both complex and dynamic. In this editorial, we define practice and how sustainability practice became part of operations and SCM. We glance at previous literature on these aspects, including practice theories, and show how the papers gathered in this special issue complement the ongoing scholarly conversation. The papers additionally provide interesting contributions to advance the practice debate. Finally, we suggest several research directions.

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The role of digital technologies in supporting the implementation of circular economy practices by industrial small and medium enterprises

et al. 2023

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The adoption of Industry 4.0's digital technologies can enable the implementation of circular economy practices. Nonetheless, current indications for industrial practitioners on how to exploit the broad set of technologies for circular transition appear unclear. This issue is even more challenging for small and medium enterprises, which are typically endowed with more limited resources than larger firms and are characterised by both a digital and circular divide. This present study contributes to the academic debate by offering an exploratory empirical analysis—based on semi‐structured interviews—that involved 10 Italian industrial small and medium enterprises to deepen the knowledge of the supporting role played by digital technologies in implementing circular economy practices by small and medium enterprises, also considering the potential synergies among such technologies. Results are of interest also to industrial decision‐makers, allowing them to exploit their firms' resources towards the adoption of those digital technologies that could be more effective to foster the circular transition.

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Incorporating supply chain sustainability practices through end customer engagement

Cited by 14 publications

References 34 publications

Social sustainability in the gig economy era

Social sustainability in the gig economy era

Practicing sustainability in operations and supply Chain management

The role of digital technologies in supporting the implementation of circular economy practices by industrial small and medium enterprises

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