Incorporating the risk of knowledge loss in supply chain risk management

Daghfous, Abdelkader; Qazi, Abroon; Khan, M. Sajid

doi:10.1108/ijlm-06-2020-0225

Cited by 14 publications

(15 citation statements)

References 136 publications

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“…Area of KLT research Departing points (selected references) Future research opportunities Daghfous et al (2021), Durst & Wilhelm (2013), Jain (2022), Kumar & Yakhlef (2016), Leon et al (2017) stakeholders (e.g. customers, suppliers, investors, academic partners) with respect to performance, operations, organizational routines and innovation capabilities Coping mechanisms Bendapudi & Leone (2002), Stark & Head (2019) Identifying new mechanisms, methods and tools allowing for coping with KLT and mitigating its negative effects de Holan & Phillips ( 2004), Klammer & Gueldenberg (2020), L opez & Sune (2013), Wensley & Navarro (2015) Exploring if, when, how and by whom external knowledge repositories can be used for reconfiguring organizational knowledge flows after KLT Understanding how unlearning (intentional knowledge loss) can contribute to coping with KLT and how organisational capabilities for such unlearning should be developed Exploring joint dynamics of learning, unlearning and re-learning which could contribute to effective coping with KLT Massingham (2014a, 2014b, Levallet & Chan (2019) Evaluating effectiveness of the developed mechanisms and approaches Preventive mechanisms Girard (2005), Olander & Hurmelinna-Laukkanen (2015), Souto & Bruno-Faria (2022) Developing strategic approaches to prevent KLT Advancing current understanding of how managers could be encouraged to initiate developing such strategic approaches by studying their perceptions of KLT and needs for developing strategies aimed at KLT prevention Massingham (2014aMassingham ( , 2014b, Massingham & Massingham (2014) Evaluating effectiveness of the developed mechanisms and approaches Chandra et al (2015), Leon et al (2017), Parise (2007), Parise et al (2006)…”

Section: Tlomentioning

confidence: 99%

Knowledge loss induced by organizational member turnover: a review of empirical literature, synthesis and future research directions (Part II)

Galan

2023

TLO

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Purpose The purpose of this two-part study is to systematically review, analyze and critically synthesize the current state of empirical research on knowledge loss induced by organizational member turnover (KLT). Design/methodology/approach This study is based on using a systematic literature review methodology reported in Part I. Findings Part II of this study contributes to the advancement of KLT scholarship by offering: an integrative narrative of KLT coping and preventive mechanisms as well as factors affecting them; an organizing framework of KLT empirical literature; and suggestions for future research, which are discussed with respect to the content, based on the proposed framework and by extending contextual dimensions of “who”, “where” and “when”, as well as use of theories and methods. Research limitations/implications This study has limitations related to inclusion/exclusion criteria used for creating the review sample and the “Antecedents–Phenomenon–Outcomes” logic used to synthesize the findings. Originality/value Part II of this study offers a systematic synthesis of KLT empirical research with respect to KLT coping and preventive mechanisms and a discussion of opportunities for future research.

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Section: Tlomentioning

confidence: 99%

Knowledge loss induced by organizational member turnover: a review of empirical literature, synthesis and future research directions (Part II)

Galan

2023

TLO

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“…In this direction, through an empirical study, Creazza et al (2021) emphasize the importance of managers' perception and how this may influence the decisionmaking within a chain. However, due to employee turnover, there may be knowledge loss by the company affecting the flow of the supply chain (Daghfous et al 2021), which may be even more concerning when this turnover is related to managing positions.…”

Section: Supply Chain Risk Management (Scrm)mentioning

confidence: 99%

Analysis of the MORT method applicability for risk management in supply chains

et al. 2022

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Although the Management Oversight and Risk Tree (MORT) method is considered a respected analytical procedure to investigate causes and contributing factors of accidents and incidents in different types of businesses, its application in Supply Chain Risk Management was not found in the literature (SCRM). Given this gap, the general objective of this research is to analyze the applicability of the MORT Method in SCRM. Methodologically, the research was supported by an in-depth case study in a cylinder requalification company located in Rio de Janeiro (Brazil). The case study included document analysis, direct observation and structured interviews based on questions previously defined by the MORT Method. As the main theoretical contribution, the research applied, in an innovative way, the MORT Method in SCRM. As the main practical contribution, sequenced, detailed and exemplified steps were developed, so that the MORT Method can be reproduced by other professionals in supply chains. As a limitation, it is observed that the case study only covers the cylinder requalification process, focusing on endogenous risks and failing to address exogenous risks in the supply chain. As a main result, it was possible to identify all the factors that contributed to the damage to cylinder valves; damage that has the potential to have severe consequences for other companies in the supply chain.Keywords Supply chain risk management • SCRM • Supply chain management • Risk analysis • Management oversight and risk tree • MORT method

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“…Zhang et al (2021) state that knowledge seeking and knowledge generation can help firms to understand market knowledge, government policies and customer needs, which, in turn, improve firms’ technological innovation and supply chain performance. Daghfous et al (2021) incorporate the risk of knowledge loss into supply chain risk management, which implies that the relief supply chain members should be motivated by the government to collaborate closely and share knowledge selflessly, to ensure relief supplies and overcome the public crisis. Liu et al (2019) find that knowledge management practices in China are significantly influenced by institutional forces, implying that the Chinese system can improve knowledge management in the relief supply chain.…”

Section: Literature Reviewmentioning

confidence: 99%

“…In contrast to the Chinese system, there will be a market failure when the market mechanism is only used to accumulate and spread public crisis knowledge and a firm will be subjected to the risk of knowledge loss in its supply chain when it is faced with fierce market competition (Daghfous et al , 2021). To the best of our knowledge, there is little research that focuses on how the Chinese system overcomes the market failure in the relief supply chain from the knowledge management perspective.…”

Section: Introductionmentioning

confidence: 99%

The Chinese system of government relief supplies: from the perspective of knowledge management

Xing

Bao

et al. 2021

JKM

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Purpose Public crisis often generates new knowledge that should be incorporated into a government’s macro-control to ensure the relief supply. From the perspective of public crisis knowledge management, the Chinese system of Government relief supplies can be considered as a special case of the knowledge system. This paper aims to investigate the supply and production mechanism of relief goods and explore the advantages of the Chinese system when a sudden public crisis occurs. Design/methodology/approach Under the Chinese system, the authors construct a relief supply chain model consisting of the Chinese Government, one manufacturer and one supplier, where the supplier has no capital constraints. Given the demand for relief goods, the government purchases from the manufacturer with a guide price. Then, the manufacturer decides on its order quantity and offers a wholesale price to the supplier. The supplier has a random capacity and decides on the level of knowledge acquisition to improve its capacity. Findings The authors first obtain the analytical solution for the manufacturer to motivate a high level of knowledge acquisition from the supplier. Specifically, the manufacturer’s optimal order quantity is equal to the demand and the optimal wholesale price has a cost-plus form that reimburses the supplier for its production cost and knowledge-acquisition cost. Next, the authors derive the optimal guide price for the government, which should be set to subsidize the manufacturer with a proportion of the sourcing cost. Finally, the authors compare the Chinese system with the market mechanism where the supplier has capital constraints and confirm that the Chinese system is more beneficial to both the manufacturer and the government. Originality/value Quantitative research on the Chinese system of Government relief supplies is difficult to be conducted. This paper provides feasible and practical methods to quantify the benefits of the Chinese system. The results reveal that the Chinese system is an effective mechanism of public crisis knowledge management, which can be helpful to the government’s policy-making in practice.

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Incorporating the risk of knowledge loss in supply chain risk management

Cited by 14 publications

References 136 publications

Knowledge loss induced by organizational member turnover: a review of empirical literature, synthesis and future research directions (Part II)

Knowledge loss induced by organizational member turnover: a review of empirical literature, synthesis and future research directions (Part II)

Analysis of the MORT method applicability for risk management in supply chains

The Chinese system of government relief supplies: from the perspective of knowledge management

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