2020
DOI: 10.1108/bfj-07-2019-0522
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Increasing online shop revenues with web scraping: a case study for the wine sector

Abstract: PurposeWine has been produced for thousands of years and nowadays we have seen a spread in the wine culture. E-commerce sales of wine have increased considerably and online customer's satisfaction is influenced by quality and price. This paper presents a case study of the company “QuieroVinos, S.L.”, an online wine shop founded in 2015 that sells Spanish wines in two main marketplaces.Design/methodology/approachWith the final target of increasing the company profits it has been designed and developed an applic… Show more

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Cited by 14 publications
(10 citation statements)
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“…In 2018, cross-border e-commerce revenue including travel in the EU was worth e137bn, which is a 13.2% increase compared to the previous year. A similar pattern is also observed in other regions across the world (Jorge et al, 2020;Vakulenko et al, 2019).…”
Section: Introductionsupporting
confidence: 85%
“…In 2018, cross-border e-commerce revenue including travel in the EU was worth e137bn, which is a 13.2% increase compared to the previous year. A similar pattern is also observed in other regions across the world (Jorge et al, 2020;Vakulenko et al, 2019).…”
Section: Introductionsupporting
confidence: 85%
“…If the website in question seems to follow the GDPR, the key to limiting sharing of involuntary personal data seems to be (in incremental order); 1) not trusting any websites, 2) become familiar with Developer Tools or Cookie managements for the preferred web browser and 3) make sure to look out for Dark Patterns in the design. Measuring and maximizing customer profitability is becoming more and more important in a constantly evolving landscape of customer engagement (Jorge, Pons, Rius, Vintró, Mateo, & Vilaplana, 2020;Gao & Javier, 2020;Pereira, de Fátima Salgueiro & Rita, 2017). Companies are constantly looking to improve their customer relationship management (CRM) strategies (Kumar, 2013;North & Ficorilli, 2017).…”
Section: Concluding Discussionmentioning
confidence: 99%
“…2011), mengadakan flash sale (Hertanto et al 2020), dan web scraping (Jorge et al 2020). Sedangkan keputusan berbelanja dan pembelian kembali pada toko online diantaranya persepsi konsumen terhadap kemudahan bertransaksi, fungsi yang dirasakan, dapat dipercaya (Aren et al 2013), promosi penjualan, kualitas produk yang dipasarkan (Iswati dan Lestari, 2021), dan proses pengiriman produk (Kushwaha, 2020).…”
Section: Pendahuluanunclassified