Individual Adjustment to Information-Driven Technologies: A Critical Review

Nelson, Debra L.

doi:10.2307/249311

Cited by 170 publications

(97 citation statements)

References 74 publications

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“…Nelson 1990 Computer experience is viewed as an individual characteristic. Terms such as ''experience with computers'' and ''experience'' are used.…”

Section: Prior Experiencementioning

confidence: 99%

Exploring the role of experience and compatibility in using mobile technologies

Schwarz

Junglas

Krotov

et al. 2004

ISeB

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Advancements in mobile technologies hold the promise to reshape the way professionals work. With the help of these Information and Communication Technologies (ICTs), employees can break free from the bounds of spatial and temporal constraints, being able to use the technology to work anywhere, anytime. However, hardly any research to date has attempted to understand the (voluntary) acceptance process of transitioning from a ''static'' desktop to a mobile environment. Therefore, the primary objective of this paper is to examine antecedents of an adoption decision for mobile (or ubiquitous) devices. Besides arguing that the notion of adoption becomes a different meaning in a mobile environment, we hypothesize that usage of a mobile device is mainly determined by a user's compatibility perceptions between the desktop environment and the target system. In addition, we argue that prior experience plays a major role in determining these compatibility notions.

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“…Nelson 1990 Computer experience is viewed as an individual characteristic. Terms such as ''experience with computers'' and ''experience'' are used.…”

Section: Prior Experiencementioning

confidence: 99%

Exploring the role of experience and compatibility in using mobile technologies

Schwarz

Junglas

Krotov

et al. 2004

ISeB

View full text Add to dashboard Cite

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“…Reactance theory in IS and decision-making literature is under-used, but it has been mentioned as a possible explanation of individual adjustment to information driven technologies [49]. Within the management literature, reactance theory has been used in studies of scarce goods [50], used in studying entrapment [51], and proposed as a possible response to phantom alternatives in decision-making [52].…”

Section: Operant and Reactance Theorymentioning

confidence: 99%

“…To illustrate reactance theory, consider the case of phantom alternatives [52]. A phantom alternative is a decision solution that is known but unavailable because it is outside the bounds of the decision.…”

Section: Operant and Reactance Theorymentioning

confidence: 99%

Increasing Personal Value Congruence in Computerized Decision Support Using System Feedback

Hosack

Paradice

2014

Axioms

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Abstract:The Theory of Universals in Values (TUV), a reliable and validated conceptualization of personal values used in psychology, is used to examine the effect of system feedback delivered by a Decision Support System (DSS) on personal values. The results indicate that value-based decision-making behavior can be influenced by DSS feedback to address value congruence in decision-making. User behavior was shown to follow the outcomes expected by operant theory when feedback was supportive and to follow the outcomes of reactance theory when feedback was challenging. This result suggests that practitioners and Information System (IS) researchers should consider user values when designing computerized decision feedback to adjust a system's design such that the potential user backlash is avoided or congruence between organizational and personal values is achieved.

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“…Evaluating the usefulness of any information system evolved from evaluating the system itself toward evaluating its usefulness from user's perspective [3]. Just like any technological innovation, the success of mobile system depends as much on individual differences as on the technology itself [44]. As a matter of fact, Individual differences are the most significant determinants of Information system success [20; 54] and digital library system success [6; 10].…”

Section: Personal Characteristicsmentioning

confidence: 99%