Individual differences in managers’ use of humor. Subordinate perceptions of managers’ humor

Increasing patient satisfaction and compliance: An examination of physician humor orientation, compliance‐gaining strategies, and perceived credibility

“…Research has shown humor orientation to be a positive trait among nurses (Wanzer et al, 1996b(Wanzer et al, , 1997, in supervisor-subordinate relationships (Rizzo, Wanzer, & Booth-Butterfield, 1999), and in teacher-student relationships (Punyanunt,1997(Punyanunt, , 2000Wanzer & Frymier, 1999). Although no research has directly examined the effects of humor orientation in physician-patient interactions, the link is readily made to satisfaction and compliance.…”

“…Booth-Butterfield and Booth-Butterfield (1991) developed the HO to permit an encompassing look at an individual's overall propensity to use humorous communicative messages in interpersonal situations. An adapted version of this instrument permited examination of the perceived humor-orientation of a physician in a format similar to that in studies by Wanzer and Frymier (1999) and Rizzo, Wanzer, and Booth-Butterfield (1999) involving teachers and supervisors. Previous research examining humorous communication in the classroom has shown that perceived humor enactment enhances teacher evaluations (Bryant, Cominsky, Crane, & Zillmann, 1980;Javidi, Downs, & Nussbaum, 1988); student learning (Gorham & Christophel, 1990); perceptions of teacher nonverbal immediacy (Gorham & Christophel, 1990); and affect in the classroom (Wanzer & Frymier, 1999), suggesting criterion validity for HO.…”

Positive and Negative Styles of Humor in Communication: Evidence for the Importance of Considering Both Styles

“…M. Martin, Rich, & Gayle, 2004;Rizzo, Wanzer, & Booth-Butterfield, 1999), mentors and mentees (Wrench & Punyanunt-Carter, 2005), and between conflict partners (Alberts, 1990;Bippus, 2003). In all of these relationships, effective use of humor is associated with a variety of positive outcomes, either in terms of actual behaviors or positive perceptions that are generated.…”

Does Our Humor Affect Us?: An Examination of a Dyad's Humor Orientation

“…Additionally, these interactions were more satisfying to the students. In the organizational setting, Rizzo, Wanzer, and Booth-Butterfield (1999) found that subordinates (i.e., receivers) preferred managers (i.e., senders) who were perceived to use more humor. They suggested that managers who use more humor may create a more enjoyable and less stressful work environment for employees.…”