2015
DOI: 10.1016/j.procir.2015.08.026
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Industrial Big Data Analytics and Cyber-physical Systems for Future Maintenance & Service Innovation

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Cited by 338 publications
(172 citation statements)
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“…Taking the example of customer and non‐customer needs, identifications literature has documented that strong BDACs can allow companies to understand the behaviours, interactions, experiences and emerging patterns that consumers have with their products or services (Kwon, Lee and Shin, ), monitor in real time their sentiment and affect about the firm itself or specific products, services or marketing campaigns (Jang et al ., ), develop a more fine‐grained understanding of who their customers are and what they need (Fan, Lau and Zhao, ) and even help create personalized products and services (Sagiroglu and Sinanc, ). Similar cases are noted in improving operations and business processes, where strong BDACs can be leveraged to identify bottlenecks in supply chains (G. Wang et al ., ), predict maintenance times for equipment with much greater accuracy (J. Lee et al ., ) and forecast demand and sales to allow better inventory management and production planning (Lim, Alpan and Penz, ).…”
Section: Research Modelmentioning
confidence: 99%
“…Taking the example of customer and non‐customer needs, identifications literature has documented that strong BDACs can allow companies to understand the behaviours, interactions, experiences and emerging patterns that consumers have with their products or services (Kwon, Lee and Shin, ), monitor in real time their sentiment and affect about the firm itself or specific products, services or marketing campaigns (Jang et al ., ), develop a more fine‐grained understanding of who their customers are and what they need (Fan, Lau and Zhao, ) and even help create personalized products and services (Sagiroglu and Sinanc, ). Similar cases are noted in improving operations and business processes, where strong BDACs can be leveraged to identify bottlenecks in supply chains (G. Wang et al ., ), predict maintenance times for equipment with much greater accuracy (J. Lee et al ., ) and forecast demand and sales to allow better inventory management and production planning (Lim, Alpan and Penz, ).…”
Section: Research Modelmentioning
confidence: 99%
“…The use of MEC in factory automation should enable processing of vast amount of data, complex orchestration of cyber-physical systems, and coordination of computation as well as communication resources in real-time [50]. For our work, MEC represents a promising approach to achieve the low latencies required for many industrial applications.…”
Section: Multi-access Edge Computing (Mec) Is a New Official Name Formentioning
confidence: 99%
“…The maintenance plan is constantly adapted according to the machine status and work schedule. Lee et al [99] are showing the impact of industrial big data analytics and CPS for the future maintenance and service innovation. Moreover, during execution of maintenance operations, information from the big database assists the maintenance workers.…”
Section: Future Of Continuous Maintenance Within the Industry 40 Conmentioning
confidence: 99%