This study stems from the need to clarify the onset of pink discoloration on seasoned crust ricotta, produced in a dairy farm in the valley bottom of Val Gerola (Valtellina, Sondrio) in particular during the summer season. The isolation and the identification of the colonies from the spoiled product showed the presence of Serratia spp. A first environmental sampling on cheese making and seasoning facilities and molds, conducted in the dairy farm involved, showed the presence of Serratia spp. also on the board of the cold storage cell and in the refrigerator. In a second stage, environmental samplings were conducted in nine dairies producing seasoned ricotta, with the aim to highlight the presence of Listeria monocytogenes, Salmonella spp., Escherichia coli, Enterobacteriaceae, VTEC and Serratia spp. Results obtained showed absence of VTEC and Salmonella spp. In only one dairy L. monocytogenes was found on a wooden board and a wooden mold. Higher presence of E. coli and Enterobacteriaceae was found on products, on utensils and in facilities in all the diaries. Afterwards, growth abilities of Serratia spp, isolated from the color pink episode, were investigated, showing ability to grow between 4 and 37 °C in broth and on media. Finally, a simulation of the appearance of the defect was performed inoculating Serratia spp in ricottas laid down on wooden boards and maintained at 4, 8 and 15 °C, but no discoloration was recorded, perhaps due to the different condition in the thermostats if compared to the seasoning cells in the dairy.