Information and Document Flows in Organizational Environments

Abstract

Information and document flows are essential to support all functions and activities in an organization. Information and knowledge flows in an organization are monitored; however, they are not always well managed, and members of the organization rarely perceive how and how much they contribute to their administrative processes. The purpose of this chapter is to analyze how information and document flow can be managed within an organization in a way that optimizes the access and retrieval efficiency. It is qualitative and descriptive research. The authors conclude that (a) recognition and mapping of information and document flows are fundamental for their efficient management and (b) the use of ISO records management standards such as ISO/TR 26122:2008 is the basis for formal or structured information flows. An archivist is the professional best suited to manage that flow of information, including creation, adaptation, and implementation of improvements.

Support for decision-making in checking the level of quality of student research works based on automated text analysis (Asistencia para la toma de decisiones en la evaluación de la calidad de las investigaciones de los estudiantes basada en el análisis automático de textos)

“…The correctness and completeness of the citation are some of the key indicators of research work (Nascimento et al, 2017). The module makes it possible to implement the following functions for analysing the presence of references to bibliographical remarks from the list of references:…”

“…La corrección y exhaustividad de las citas son algunos de los indicadores clave del trabajo de investigación (Nascimento et al, 2017). El módulo hace posible ejecutar las siguientes funciones para analizar la presencia de referencias a citas bibliográficas de la lista de referencias:…”

The Analysis of Purchase Intention of Processed Apple Products in Shopee

“…Bookkeeping, for example, affects members' behavior and can encourage greener behavior. Therefore, various records and complete documents will improve organizational performance (Chatelain et al, 2018;do Nascimento, 2021). An organization must at least have five types of documents available: documents on structure, documents on the description of functions, documents of standard operating procedures, and documents of decision making.…”