“…Better Collaboration and Communication [5], [7], [17], [31], [32], [38], [48], [51] Performance Improvement [5], [7], [18], [19], [36], [37], [41], [44], [51] Better Documentation [38], [41] Time Improvement [44], [51], [52] Service Quality Improvement [6], [7], [31], [33], [38]- [40], [48], [49], [51] Efficiency Improvement [19], [21], [43], [54], [58] Efficient Data Access [5], [32]- [35], [39], [41], [44], [53] Better Data Monitoring [4], [9], [18], [34], [39], [41], [59]…”