Information systems research with system dynamics

Abstract

Catering to the growing community of scholars and practitioners who research information systems (IS) with system dynamics (SD), this article sketches IS research with SD as a genuinely transdisciplinary area that studies the design, implementation, management and effects of IS on people, organizations and markets. A preamble to a fascinating collection of five applied-research contributions to this System Dynamics Review (SDR) special issue, the article charts IS research and places these contributions in their proper context of IS research with SD. The article outlines criteria and themes for future high-quality IS research with SD, emphasizing the value of the SD modeling process for IS research. By integrating IS research with SD, this special issue might serve well as a prototype for future SDR special issues, which will further integrate SD with research and practice in other social sciences, and thereby help identify new, exciting opportunities for future research.

Investigating the Effect of Customization on Rework in a Higher Education Enterprise Resource Planning (ERP) Post-Implementation Environment: A System Dynamics Approach

“…System dynamics has been used to study information systems (Georgantzas & Katsamakas, 2008), project management (Cooper & Lee, 2009), and software project management (AbdelHamid, 1988;Abdel-Hamid & Madnick, 1991;Barros, Werner, & Travassos, 2000;Rodrigues & Williams, 1996). More specifically, system dynamics has been used to develop conceptual models to represent ERP post-implementation dynamic feedback between factors such as training, system usage, and benefits (Clark, Jones, & Zmud, 2009).…”

Systems Approach to Scientific Investigation in Informatics

“…V návaznosti na System Dynamics Review, vědeckého promotora Systémové dynamiky, je možné pozorovat šest oblastí, ve kterých dochází k vědecké kooperaci informačních a komunikačních technologií a Systémové dynamiky. Jedná se o oblasti informační bezpečnosti, komunikace informací, komunikačních sítí, sdílení znalostí, e-mailové komunikace a v neposlední řadě již zmíněné analýzy informačního systému (Georgantzas & Katsamakas, 2008;Kanungo & Jain, 2008;Luna-Reyes et al, 2008;Otto & Simon, 2008;Pavlov, Plice & Melville, 2008;Dutta & Roy, 2008). Další výzkum je možné koncipovat do analýz, nakolik se Systémová dynamika integruje a je využívána při ICT projektech -nejen za účelem nastavení systémového rámce, optimalizace procesů, ale i k efektivnějšímu přenosu informací a tvorby znalostí.…”

Understanding the Dynamics of Service-Oriented Architecture Implementation

“…SD modeling is a powerful tool for organizational research [44,48,49,51] and has been widely used in IS research [9,11,12,15,41]. Compared to other organizational research methodologies, the strength of SD modeling lies in its exploration of feedback loops, timing delays, the nonlinearity associated with the process of organizational change [31,38], and its ability to generate insights into the dynamics of SOA implementation.…”