Information systems services outsourcing reality in large Portuguese organisations

International Journal of Information Technology Project Management

et al. 2011

Information systems outsourcing is an indispensable tool in the management of information systems. The set of services contracted to outside suppliers, originally more limited to services of an operational nature, has expanded over the past two decades, and today there is a wide range of services subject to outsourcing. Among them are: the hiring of software development; maintenance of applications; services and communications networks; security of information systems; and many others. Depending on the nature of the services contracted and on the range that the contracting of services has on departments of information systems, the issues involved in project management vary considerably. This article presents the results of a survey conducted among large companies in the Republic of Ireland to characterize, among other things, the range of services that are most often outsourced. The results are relevant in the sense that not only do they enable a better understanding of the reality of information systems departments of large Irish companies, but also enable the management to focus attention on specific services.

Section: Data Analysis and Resultsmentioning

confidence: 66%

Section: Data Analysis and Resultsmentioning

confidence: 99%

Information Systems Outsourcing in Large Companies

Colomo‐Palacios

Leeney

International Journal of Information Technology Project Management

et al. 2011

“…This represent an increase of outsourcing as regard to previous studies conducted recently (Varajão et al, 2009).…”

Section: Offshore Outsourcing In Large Portuguese Companiesmentioning

confidence: 55%

Offshore outsourcing in large companies: Motivations and risks perceived

2012

Afr. J. Bus. Manage.

When companies opt for information systems (IS) outsourcing, within the set of contracted services, they can contract their entire service needs to onshore suppliers or to offshore companies, or part of these services can be contracted to onshore suppliers and the other part to offshore suppliers. The offshore outsourcing reveals itself nowadays as an important strategic option to IS management optimization. This paper presents and discusses the main results of a survey that was carried out in Portugal to determine several aspects of offshore practice in large companies. It allowed the identification of the services more frequently contracted, the most common motivations for choosing offshore suppliers and the main risks perceived by companies. This research contributes to a better understanding of the IS offshore market, enabling client companies and vendors to improve their strategic business action.

“…On the other hand, software can be developed according to the specific needs of each client (custom software development). Software development projects can be performed internally (insourcing), externally (outsourcing) using a contractor to provide the software, or by both internal and external teams (selective sourcing) [17].…”

Section: Information Technology/information Systems Projectsmentioning

confidence: 99%

Who Can Assess HR Performance in IT/IS Projects: A Review

Silva

Advances in Intelligent Systems and Computing

Pinto

et al. 2017

Acting in markets characterized by a growing demand, organizations need to manage their human resources effectively and nowadays recognize that human resources (HR) are key elements to obtain success. In fact, organizations, by looking for operation optimization, have interest in enhancing the performance of human resources through systematic appraisals, by collecting and using information from individual and team performance. In the context of information technology/information systems (IT/IS) projects, the research that focuses on HR performance appraisal is scarce. To help fill this gap this paper presents a review of sources on performance information, which are applicable to these kind of projects.