“…From the nine papers regarding the Contingency Factors, it clearly emerges that KM processes are influenced by a variety of factors that may be grouped into three main categories: Industrial organization, which includes the agglomeration economies [34][35][36] and industrial characteristics [37]; Environmental factors, i.e., social context [38,39], environmental commitment [40], geographic proximity to the knowledge sources [41], and Firm specific factors, namely international interactions and organizational proximity [39,41], and organization size [42]. The 28 papers concerning Critical Success Factors offer a comprehensive framework of the factors that affect KM adoption and show that they may be classified into three main categories: Human and cultural factors, which includes human resources, people skill, motivation, training and education, a culture of collaboration and trust [23,24,[43][44][45][46][47][48][49][50][51][52][53][54][55][56][57][58], Technical factors, namely the degree of IT applications, the information system, infrastructure, degree of KM adoption, Total Quality Management practices [23,24,47,[49][50][51][52]54,56,59], and Managerial factors, i.e., cultivating trust, KM strategy, i...…”