Innovative Forms of Economy and Sustainable Urban Development—Sharing Tourism

Tescașiu, Bianca; Epuran, Gheorghe; Tecău, Alina Simona; Chițu, Ioana Bianca; Mekinc, Janez

doi:10.3390/su10113919

Cited by 16 publications

(10 citation statements)

References 31 publications

(34 reference statements)

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“…The phenomenon began in the United States at the beginning of this millennium, although it only became popular across Europe with the onset of the 2008 economic crisis. Given the search for cheap prices, the central role of the Internet, disintermediation, and a diverse supply of vacation options, collaborative consumption has become one of the most important values among travelers in the last fifteen years and is currently booming [5].…”

Section: Introductionmentioning

confidence: 99%

Exploring Service Quality among Online Sharing Economy Platforms from an Online Media Perspective

et al. 2019

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The sharing economy has become a new socioeconomic activity that allows the co-creation, production, distribution and consumption of goods and services between individuals, driven by Web 2.0 and e-word of mouth. How these online platforms communicate their content is critical. This paper seeks to develop a scale for measuring the perceived quality of websites that offer information about sharing economy services focused on online peer-to-peer accommodation. The resulting model is validated by means of structural equations and is composed of four dimensions (efficiency; reliability, privacy/security; and communication). The influence that perceived quality exerts on satisfaction and loyalty is then explored from an online media perspective. A scale resulting from the combination of these two areas of knowledge (online media and e-service quality) may take advantage of the more beneficial features they have to offer and provide us with as balanced and convergent a model as possible. The results of the study show that all of the initial hypotheses are confirmed except one. Efficiency, reliability and privacy/security positively influence the perceived quality of a collaborative accommodation portal, whereas communication does not.

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Section: Introductionmentioning

confidence: 99%

Exploring Service Quality among Online Sharing Economy Platforms from an Online Media Perspective

et al. 2019

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“…There are two papers that look particularly at ways of managing tourism. Tescas , iu and colleagues [63] brought together different stakeholders to investigate the sharing economy. Their results revealed the difficulty in regulating sharing tourism practices, given that the most representative part of this sector is unregistered, and it works according to its own rules.…”

Section: Discussionmentioning

confidence: 99%

The Discourse on Sustainable Urban Tourism: The Need for Discussing More Than Overtourism

Aall

Koens

2019

Sustainability

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The journal Sustainability has previously published special issues on sustainable tourism and on sustainable cities (both in 2014). This special issue presents recent insights from combining the two research topics. There is some convergence with respect to core challenges that sustainable urban tourism is facing. Firstly, relating to social sustainable development, there is the tension between the quality of life for residents in different ways and the development of cities to benefit the tourism industry. Secondly, relating to environmental sustainable development, there is the tension between residents and their desire for good local environmental standards and visiting tourists that create a number of over-tourism related local environmental problems. Thirdly, there are the challenges that so far have received less attention, but obviously are expected to become crucial in the years to come: The double climate change provides risks to cities from a changing climate and from more ambitious climate policies to come.Sustainability 2019, 11, 4228 2 of 12 what sustainable urban tourism can entail. In doing so, a broad approach to sustainability has been applied by including both the environmental, social and economic aspects of sustainable development.The journal Sustainability has previously published two special issues of relevance in this context-on sustainable tourism [10] and on sustainable cities [11]. This special issue tries to develop insights from these two previous special issues further and combines the perspectives already touched upon in the two previous special issues. Urbanisation and Urban Tourism are IncreasingAccording to EU statistics, urban areas accounted for almost two thirds of the total number of tourist nights spent in EU member states in 2014. Tourism statistics show an increase in urban tourism and higher occupancy rates in urban areas compared to suburban and rural areas [12]. This can be explained by at least three driving factors. Firstly, by a general global increase in mobility; i.e., a combination of an increase in mobility demand from both the private and public consumers, and an increase in mobility supply by means of an increased mobility capacity of all means of transportation, in particular aviation [13]. Secondly, an increasing share of the world's population live in urban settlements, and these figures are expected to increase further. The United Nations Department of Economic and Social Affairs (DESA) presents on a regular basis estimates on urbanisation prospects, with the latest being published in 2018. According to DESA, 55 % of the world's population are residing in urban areas in 2018, which can be compared with a corresponding figure of 30 % in 1950 and an expectancy of 68 % in 2050. According to DESA, this development is mainly driven by population increases and by the upward shift in the percentage living in urban areas [14]. Thirdly, business trips, which are included in the above cited statistics, usually take place in urban areas [15]. This segment of tourism ha...

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“…Research focuses on various elements of the platforms as research objects and uses various research methods. All elements of the system appear among the examined objects, including service providers [32,33], users' attitudes [34], recommendations and opinions [35], regulatory frameworks [36], and others. Among the methods used for testing customers' trust, there are, for example, bibliographic research [37], experiments [18], game theory scenarios [38], and questionnaire surveys [8,34,39].…”

Section: Trust In Sharing Economymentioning

confidence: 99%

Trust in Sharing Economy Business Models from the Perspective of Customers in Szczecin, Poland

2019

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The concept of a sharing economy, as part of a wider collaborative economy concept, is among the most important economic and technological trends that will influence socioeconomic development in the future. Interest in using the opportunities offered by sharing platforms is increasing; hence, the subject is a current and important issue. Confidence in technology, service providers and application providers is a key issue when making decisions about using such solutions. The aim of the paper is to examine the level of trust in sharing economy business models considering two groups of factors, trust in people and in technology, among several demographic groups. The paper has an empirical character and the results are provided on the basis of a survey conducted in Szczecin, Poland, with 403 respondents who are current and potential users of sharing platforms. The obtained results show that platform management requires more attention focused on building mutual trust networks among participants rather than strengthening the confidence in using the technology.Sustainability 2019, 11, 6838 2 of 26 supply side. This paper presents the results of empirical research, which, together with the results obtained by other researchers, can enrich the current state of knowledge.The aim of the paper is to examine the level of trust in sharing economy business models considering two groups of factors, trust in people and in technology, among several demographic groups. Although there are papers concerning the impact of social referrals and technological enablers on trust in sharing platforms [8], our research differs in factors that characterize each of these groups. The paper has an empirical character and the results are provided based on a survey conducted by the authors. The analytical part of the study is based on answers given by 403 respondents from Szczecin, Poland. The statistical analysis of the results was conducted with the use of basic statistics measures, as well as Cronbach's alpha measure, nonparametric Kolmogorov-Smirnoff test, Kruskal-Wallis test, centre of gravity (CoG), histograms, box plots, and radar charts.The paper is divided as follows: First we introduce the idea of the sharing economy as a business model that can act for sustainability, then we provide a literature review on trust in the sharing economy. After that, we explain our research procedure and methods, discuss the main findings and provide managerial implications for sharing platforms.

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Innovative Forms of Economy and Sustainable Urban Development—Sharing Tourism

Cited by 16 publications

References 31 publications

Exploring Service Quality among Online Sharing Economy Platforms from an Online Media Perspective

Exploring Service Quality among Online Sharing Economy Platforms from an Online Media Perspective

The Discourse on Sustainable Urban Tourism: The Need for Discussing More Than Overtourism

Trust in Sharing Economy Business Models from the Perspective of Customers in Szczecin, Poland

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