“…Utilizing the characteristics and dimensions of the sharing economy, this study focuses on a shared healthcare platform in a developing country, which allows temporary access to health services, exchanges with economic value, transactions facilitated by a technology platform and co-creation of value by customers and providers (Eckhardt et al 2019). Healthcare services, particularly in developing countries, face serious issues and requires the adoption of innovative solutions (Ariani, Koesoema & Soegijoko 2017;Rajasekera, Mishal & Mori, 2020;Chib, van Velthoven & Car, 2015). Enabling value co-creation through a healthcare service platform can positively influence customers' (patients) perceived value and welfare.…”