Innovative services and practices in academic libraries

Jange, Suresh

doi:10.1109/ettlis.2015.7048194

Cited by 4 publications

(2 citation statements)

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“…Previously, several scholars have delved into how to realise digital library environment as virtual space (Xia and Jin, 2018) and conceptualising the library as a virtual learning space (Santos et al, 2016) that provide innovative services (Jange, 2015) by using library management systems for distribution of resources (Cross, 2015). Nevertheless, disruptive technologies, such as virtual and cloud services can still present innovative solutions to provide information services to the university's users.…”

Section: Introductionmentioning

confidence: 99%

Virtual learning: a disruptive service in academic libraries

Ajibade

Mutula

2020

LHTN

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Purpose The purpose of this paper is to present the alignment of disruptive technologies into library and information science (LIS) and libraries as virtual learning spaces during the COVID-19 pandemic lockdown as alternative trajectories to end the disruption caused by the COVID-19; however, the educational systems are still facing challenges in achieving these lofty objectives. Design/methodology/approach A living-lab methodology was adopted for this paper as an innovative approach, in which technologies that are in the development stages or full deployments are integrated with social research design to test the viability of such technologies for the intended purposes. Findings The LIS alignment of virtual learning technologies showed that disruptive technology could benefit academic libraries, with minimum training of staff. However, internet bandwidth, digital divide and lack of built-in functionality on the Zoom, compared with Moodle, for assessment and grading are huge setbacks. Nevertheless, library platforms must be mobile-response and agile software algorithm to include voice-over and voice recognition search functionality to access all the databases. Research limitations/implications For this paper, use of disruptive technology was limited to virtual online learning, Zoom and Moodle; however, the alignment of blockchain and big data and the libraries services was not covered. Practical implications This paper showed that the LIS could mitigate the COVID-19 global pandemic with disruptive IT alignment with learning management systems (LMS) and for the libraries to remain open during the coronavirus lockdown. Social implications Academic libraries can deploy disruptive technologies as virtual library spaces. Originality/value Disruptive technology alignment with LMS as virtual library space was posited for the academic librarians to mitigate the effect of COVID-19 pandemic.

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Section: Introductionmentioning

confidence: 99%

Virtual learning: a disruptive service in academic libraries

Ajibade

Mutula

2020

LHTN

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“…Academic digital libraries provide information resources and services to faculty and students in academic organizations that support learning, teaching and research (Jange, 2015). The significant amount of digital resources provided by academic D-library opens a number of challenges in the field of academic Dlibrary management of dealing with the overload information and upholding the rising needs expectations of the users (Ambayo, 2010).…”

Section: Introductionmentioning

confidence: 99%

A Study on Recommendation Categories in Academic D-library

Saad¹

2018

RJASET

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Users increasingly enjoy unprecedented access to varied and huge number of digital resources provided by the academic D-libraries to enrich their education and knowledge. As an academic digital libraries' contents become huger, it is difficult for users to obtain the needed information resources accurately and quickly. Thus, users expect more sophisticated services from digital library systems such as easy to retrieve relevant resources. One effective solution to handle this issue is to make use of recommendation service. The aim of this study is to investigate on the recommender system categories used in academic D-libraries. The paper review the most important categories including collaborative filtering, content filtering and hybrid filtering with their major strengths and limitations. Then, issues and challenges related to these categories are presented, followed by a discussion of solutions proposed by researchers to mitigate these challenges. Finally, based on the survey, a future research possibilities to develop high-quality recommender systems for academic D-libraries is presented.

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Conversational AI Chatbots in library research: An integrative review and future research agenda

Aboelmaged,

Bani-Melhem,

Ahmad Al-Hawari

et al. 2024

Journal of Librarianship and Information Science

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The growing role of conversational AI Chatbots continues to change the library and information service landscape. Chatbots are replacing some of the library services that humans conventionally perform. In the era of instant evolution of artificial intelligence (AI), the role of Chatbots in libraries keeps expanding and acquiring more experience. This paper aims to examine the extant research on library Chatbots using an integrative literature review (ILR) approach. Empirical and non-empirical papers from the Scopus database to ascertain what is already known about the topic. Forty papers (articles and conference papers) were scrutinized for further analysis. The leading emergent themes in the literature were (1) The evolution of Chatbots technology in libraries, (2) Antecedents for Chatbot use in libraries, (3) User experience with Chatbot use in libraries, (4) Chatbot use in libraries amidst COVID-19, and (5) Challenges facing Chatbot use in libraries. Research on Chatbots in library services is still embryonic and has only begun to flourish. Nevertheless, there is still a significant research gap despite its surging curve. The findings of this integrative review contribute to the body of knowledge on the nexus between artificial intelligence and library operations. It also furnishes academics and practitioners with six potential directions for future research opportunities.

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Innovative services and practices in academic libraries

Cited by 4 publications

References 0 publications

Virtual learning: a disruptive service in academic libraries

Virtual learning: a disruptive service in academic libraries

A Study on Recommendation Categories in Academic D-library

Conversational AI Chatbots in library research: An integrative review and future research agenda

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