Institutional stress and job performance among hospital employees

Abstract

Purpose The purpose of this study was to investigate if institutional stress is related to job performance among hospital employees, and if institutional stress is fully or partly mediated by motivational resources with regards to the relation with job performance. Design/methodology/approach A self-completion survey was distributed to four public hospitals in Norway, and had a response rate of 40% (N = 9,162). Structural equation modelling was conducted on two groups of hospital employees with (N = 795) and without (N = 8,367) managerial responsibilities. Findings Institutional stress was negatively related to job performance for hospital employees without managerial responsibilities. The motivational resources autonomy, competence development and social support partly mediated the relationship between institutional stress and job performance in the group of employees without managerial responsibilities. In the leader group, the motivational resources fully mediated the relationship between institutional stress and job performance. Social support from leaders had a non-significant influence on job performance in both groups. Research limitations/implications The main limitation with this study is its cross-sectional design. Originality/value The study enables us to extend how work-related stress is related to job performance and the mediating role of the job resources autonomy, competence development and social support. The focus on productivity, and top management’s wish to improve hospital performance, may have unintended consequences, leading to a gap between managerial and clinical worldviews and understanding of goals, policies, values and prioritizing. This can lead to institutional stress. The findings of this study suggest that institutional stress has negative effects on hospital employees’ work motivation and job performance.

The role of work stress, organizational climate, and improving employee performance in the implementation of work from home

“…According to the results of previous research by Li et al [36], job stress has a negative effect on work performance. Kalyar and Kalyar [37] stated that stress has a negative influence on the power of wisdom and work performance [38]. Institutional stress has a negative effect on hospital employees' work performance [39] which shows a negative correlation between work performance and stress at work stress negatively affects performance [40].…”

The Impact of HR Practices and Innovative Work Behavior on Job Performance in Physicians

“…In addition, job performance can serve as the total expected value of specifically arranged and varied incidents of behaviour phenomenon that a person expresses over a certain period of time (Motowidlo & Kell, 2012). Bureaucratic stress and its corresponding influences on the motivation and job performance of employees are impacted by various factors, namely job titles, occupation, responsibilities, and the corresponding locations of a company ordered by their ranks (Bjaalid et al, 2019). On the other hand, a number of academics deem job performance as a comprehensive value related to arranging employees' behavioural collection which directly and indirectly caters to an organization's objectives (Borman & Motowidlo, 1993).…”

Antecedents and Consequences of Work Stress Behavior

“…Relationships in the organization are a source of work stress. In the literature study conducted by the author, the antecedents of work stress are related to relationships in organizations including organizational structure (Naoum et al, 2018), leadership (Elomaa et al, 2020;Manoppo, 2020;Paeveen and Adeinant, 2019;Yao et al, 2020), social support (Bjaalid, 2020;Foy et al, 2018;Yousaf et al, 2020), communication and management support (Pandey, 2020;Sahni, 2020), culture high power distance (Hampton et al, 2019;Oruh et al, 2020), autonomy (Patel and Wolfe, 2019) and work team coordination (Hampton et al, 2019).…”

“…Research in the literature observed by the authors shows that work stress is studied in various types of work. Observations show that research on work stress is carried out in the construction professional profession (Ajayi et al, 2019;Hampton et al, 2019;Naoum et al, 2018), the police (Allison et al, 2019;Li et al, 2018;Nisar and Rasheed, 2019), teachers and headmaster (Heyder, 2019;Hu et al, 2019;Kongcharoen et al, 2019;Walker, 2020), Paramedics (Bjaalid, 2020;Duschek et al, 2019;Klein et al, 2019;Manoppo, 2020;Park et al, 2020;Rasool et al, 2020;Saadeh and Suifan, 2020;Zaghini et al, 2020), hotel industry employees (Goswani et al, 2019;Yousaf et al, 2020) and banking industry employees (Darte-Baah, 2019;Kashif et al, 2017;Oruh et al, 2020;Pandey, 2020;Parveen and Adeinat, 2019;Tripathi and Bharadwaja, 2018;Wu, 2020;). Some professions are only studied by one researcher, for example in the profession of daycare leader (Elomaa et al, 2020), library staff (Petek, 2018), the salesperson (Peaslay et al, 2020), women micro-entrepreneurs (Wijewardena et al., 2020), auditors (Amirudin, 2019), immigration officers (Yang et al, 2019), employees in the electricity sector (Sidhu et al, 2020), lecturers (Rafida, 2020), cabin crewmembers…”