“…Unfortunately, despite the need for research on the engineering process, the vast majority of research performed for ETO firms by such authors as Pongcharoen (2006, 2009), Hicks and Braiden (2000), Hicks et al ( , 2001Hicks et al ( , 2007, Pongcharoen, Hicks, and Braiden (2004), Pongcharoen, Hicks, Braiden, and Stewardson (2002), and Song, Hicks, and Earl (2001, 2002 recommends complex global shop floor scheduling approaches which seek to replace ERP systems. Coates, Ritchey, Duffy, Hills, and Whitfield (2000) provide the only discussion found which focuses on the ETO engineering process. They present an agent-based design decision evaluation tool for large make-to-order products.…”