Integrating Knowledge Management and Human Resource Management for Sustainable Performance

Ishak, Norhaiza; Eze, Uchenna Cyril; Ling, Lew Sook

doi:10.5171/2010.322246

Cited by 27 publications

(27 citation statements)

References 18 publications

(28 reference statements)

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“…Ishak et all explain that human resource/human capital process is several human resource practices consider to enhance organization performance [24]. According to PPM Management HR/HC processes are acquisition, development, engagement and retention.…”

Section: Resultsmentioning

confidence: 99%

Critical Success Factor for Implementing Km in Government Human Capital Management: Case Study Badan Kepegawaian Negara

Cahyaningsih

Sensuse

2014

Jurnal Sistem Informasi

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Nowadays, knowledge management in organization became a trend strategy in order to improve organization performance. But unfortunately, it's a big challenge to implementing knowledge management in organization, because it's relatively new and not many people knew about this. This research is done in order to realize bureaucratic reform in government service improvement according to PERMENPAN No. 14 Tahun 2011 is about knowledge management (KM) implementation in government. Knowledge management cannot be separated from human capital as an intangible asset in organization which has an important role to the success of organization goals. This conducted research aims to identify critical success factor of KM implementation in Indonesian government human capital management case study: Badan Kepegawaian Negara. Stages of this research are literature study, data collection using interviews, observation, and group discussion organization to explore and discovering critical success factor for KM implementation. Data analysis using descriptive statistic, delphi method and expert judgment in order to define critical success factor of implementing KM in government human capital management: case study in Badan Kepegawaian Negara. The result shows that several critical success factors for KM implementation in the government human capital management are organization culture, leadership, organization structure, HR/HC (knowledge, skill, attitude), HR/HC process (acquisition, development, engagement, retention) and policy. Keywords: Knowledge Management, Human Capital, Critical Success Factor, Delphi Method AbstrakSaat ini, manajemen pengetahuan (knowledge management) dalam organisasi menjadi sebuah trend strategi dalam rangka untuk meningkatkan performa organisasi. Tetapi sangat disayangkan bahwa hal ini menjadi sebuah tantangan yang besar untuk menerapkan manajemen pengetahuan, karena ilmu ini relative baru dan tidak banyak orang mengetahuinya. Penelitian ini dilakukan dalam rangka untuk mewujudkan reformasi birokrasi dalam peningkatan pelayanan pemerintah berdasarkan PERMENPAN No. 14 Tahun 2011 tentang penerapan manajemen pengetahuan (knowledge management) di pemerintahan. Manajemen pengetahuan tidak bisa dipisahkan dari human capital sebagai aset yang tidak berwujud (intangible asset) dalam organisasi yang memiliki peran penting dalam mewujudkan tujuan organisasi. Penelitian ini dilakukan untuk mengidentifikasi critical success factor (CSF) penerapan manajemen pengetahuan dalam pengelolaan human capital di pemerintahan Indonesia dengan studi kasus Badan Kepegawaian Negara. Tahapan penelitian ini meliputi studi literature, pengeumpulan data dengan wawancara, observasi dan diskusi kelompok untuk menyelidiki dan menemukan critical success factor penerapan manajemen pengetahuan (KM). Analisis data menggunakan statistik deskriptif, delphi method dan expert judgement dalam rangka untuk menentukan critical success factor penerapan manajemen pengetahuan (KM) dalam pengelolaan human capital di pemerintahan: studi kasus di Bada...

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Section: Resultsmentioning

confidence: 99%

Critical Success Factor for Implementing Km in Government Human Capital Management: Case Study Badan Kepegawaian Negara

Cahyaningsih

Sensuse

2014

Jurnal Sistem Informasi

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“…Preventing environment to get damaged and investing in processes and products that are environmentally friendly are a big concern for organizations nowadays and require a huge investment [42]. Stakeholders are also pressurizing organizations in devising their processes and perform their corporate activities in such a way as to achieve sustainability [44,45]. A big point of discussion is raised on how to continue the social responsibilities of an organization in general, along with achieving corporate sustainability [46,47].…”

Section: Sustainable Performancementioning

confidence: 99%

“…To get economic, social, and environmental goals for an organization, managers are working on sustainability performance management to effectively and efficiently use organization resources [48,45]. There are a lot of standards, nowadays, regarding the environment, human rights, and corporate governance imposed by both national and international bodies, and companies are required by law to follow them.…”

Section: Sustainable Performancementioning

confidence: 99%

How Does Socio-Technical Approach Influence Sustainability? Considering the Roles of Decision Making Environment

AL‐Abrrow¹,

Alnoor²,

Abdullah³

et al. 2020

Application of Decision Science in Business and Management

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Aim/purpose: the current study explains the mediation of ERP in the role of a socio-technical approach and decision-making with firms' sustainable performance. Background: despite the existence of existing literature on success and failure factors of ERP, the current work highlights the impact of socio-technical factors and decision-making environment on ERP success. Additionally, the weak research work regarding the mediation of ERP is addressed here in this study and has tried to fill the mentioned gap. Contribution: the most important contribution of the study is assessing the mediating role of the ERP system in the linkage of decisionmaking environment and socio-technical factors. Moreover, the work contributes by examining the moderation of organizational culture while relating the sociotechnical environment and ERP system. Findings: the study finds that there is a significant role of ERP as a mediator while relating socio-technical elements and the decision-making environment; however, we do not find any significant moderation of organizational culture in the linkage of ERP system and socio-technical elements. Impact on Society: the societal implication of the study is that it provides a reference for the firms having the same cultural characteristics while using ERP to overcome the issue of pollution in Iraq.

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“…Some authors argued that knowledge had become a direct competitive advantage for companies. It was the best resource and the only sustainable competitive advantage (Amstrong, 2006;Ishak et al, 2012). For organizations, knowledge is defined as something that people know about customers, products, processes, errors, and success (Bollinger and Smith, 2001;Ishaket al, 2012).…”

Section: Knowledge Sharing As Part Of Knowledge Managementmentioning

confidence: 99%

Analysis of Knowledge Sharing Using Canonical Correlation Toward Organizational Innovation

Supartini

Sukmawati

Anggraeni

2019

j. Organisasi dan manaj.

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This paper is based on the importance of knowledge sharing to create innovation in an organization to overcome the problem of PTPN competition with the private sector. The purpose of this study is to determine the relationship between knowledge sharing variables, which are tacit knowledge sharing and explicit knowledge sharing, on innovation variables, which are speed innovation and quality innovation. The data collection method used a questionnaire with a sample of 100 employees and data were analyzed using canonical correlation analysis. The results of the study showed that there was an influence on each variable. Explicit knowledge sharing had influence on the speed and quality of innovation and explicit knowledge sharing had influence on the speed and quality of innovation. Conclusions from this study were that both variables had a strong relationship, so companies can consider these variables in strategic planning.

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Integrating Knowledge Management and Human Resource Management for Sustainable Performance

Cited by 27 publications

References 18 publications

Critical Success Factor for Implementing Km in Government Human Capital Management: Case Study Badan Kepegawaian Negara

Critical Success Factor for Implementing Km in Government Human Capital Management: Case Study Badan Kepegawaian Negara

How Does Socio-Technical Approach Influence Sustainability? Considering the Roles of Decision Making Environment

Analysis of Knowledge Sharing Using Canonical Correlation Toward Organizational Innovation

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