2004
DOI: 10.1097/00129234-200409000-00006
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Integrating Services for Optimal Proactive Care

Abstract: While case management, disease management and health advocacy each approach the patient relationship from a different angle, there are opportunities to integrate the three to achieve better results and move past finding only the sickest 1-3% in order to produce cost stabilization for employers. This article looks at how and why we should add survey-based predictive tools and coaching to the current case management and disease management mix to achieve substantial cost reduction and successful intervention.

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Cited by 4 publications
(8 citation statements)
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“…Of those that did specify the session length, sessions lasted for an average of 35.8 minutes, ranging from 5 minutes 57 , 58 to 2.5 hours. 59 Of those that specified the number of coaching sessions, the average reported was 10.1 sessions, ranging from 1 to 90, 60 median = 6. For those articles that reported the length and number of coaching sessions (n = 68), the average contact hours with a coach was 6.2, ranging from 15 minutes 61 to 135 hours, 60 median = 3 hours.…”
Section: Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…Of those that did specify the session length, sessions lasted for an average of 35.8 minutes, ranging from 5 minutes 57 , 58 to 2.5 hours. 59 Of those that specified the number of coaching sessions, the average reported was 10.1 sessions, ranging from 1 to 90, 60 median = 6. For those articles that reported the length and number of coaching sessions (n = 68), the average contact hours with a coach was 6.2, ranging from 15 minutes 61 to 135 hours, 60 median = 3 hours.…”
Section: Resultsmentioning
confidence: 99%
“…In the majority of articles reviewed, it was not possible to calculate the "dose" of coaching that was being evaluated in terms of length of individual coaching sessions, number of coaching sessions, or duration of the coaching intervention. Overall, 75% (212 of 284) of the peerreviewed articles did not specify the length of each individual coaching session, 52% (148 of 284) did 59 Of those that specified the number of coaching sessions, the average reported was 10.1 sessions, ranging from 1 to 90, 60 median = 6. For those articles that reported the length and number of coaching sessions (n = 68), the average contact hours with a coach was 6.2, ranging from 15 minutes 61 to 135 hours, 60 median = 3 hours.…”
Section: Patient-centerednessmentioning
confidence: 99%
“…Of those that did specify the session length, sessions lasted for an average of 35.8 minutes, ranging from 5 minutes 57,58 to 2.5 hours. 59 Of those that specified the number of coaching sessions, the average reported was 10.1 sessions, ranging from 1 to 90, 60 median = 6. For those articles that reported the length and number of coaching sessions (n = 68), the average contact hours with a coach was 6.2, ranging from 15 minutes 61 to 135 hours, 60 median = 3 hours.…”
Section: Patient-centerednessmentioning
confidence: 99%
“…A focus on utilizing information technology systems and coordinated care strategies to maximize the delivery of preventive and chronic healthcare can assist with this demand and the potential of providing more optimal care. Meek and Citrin (2004) suggested success of these programs stem from an emphasis on interaction with individuals in a positive and proactive manner to impact their healthcare experience. Glasgow et al (2001) proposed solutions that involved realigning organizational incentives and priorities, reengineering the present reactive, symptom-driven healthcare system, and training providers and patients to work as partners in a collaborate care program will improve managing chronic care.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Many healthcare entities lack a well-designed preventive and chronic care management system that maximizes their member's total health. Employers are demanding more proactive solutions from healthcare companies because disease management has not solved their healthcare woes or slowed increasing costs (Meek & Citrin, 2004). A preventive and chronic care tool may assist with managing such diseases and provide the solution healthcare entities need.…”
Section: Introductionmentioning
confidence: 99%