“…As shown in figure 1, around 25 (44%) of the reviewed papers fall in this category. Specifically, the following list of papers': (Amariles et al, 2007;Baro & Endouware, 2013;Bello-bravo & Baoua, 2012;Cáceres & Fernández-Ardèvol, 2012;Cloete & Doens, 2008;Dearden et al, 2011;Dearden et al, 2010;Dissanayeke & Wanigasundera, 2014;Dittoh et al, 2013;Lwoga, 2010;Futterman & Shuman, 2010;Gollakota et al, 2012;Kameswari et al, 2011;Kuriyan et al, 2006;Madon et al, 2009;Martin & Abbott, 2011;Mpazanje et al, 2013;Muthiah et al, 2013;Srinivasan, 2007;Patel et al, 2012;Siyao, 2012;Tomitsch et al, 2010;Mtega & Msungu, 2013;Yusop et al, 2013), main study areas focus on understanding context and documenting best practices. For instance, over five months field pilot of a voice telephony-based information service, (Futterman & Shuman, 2010) and (Yusop et al, 2013) assess the information needs and interests of rural populations in Uganda and Malaysia respectively.…”