“…Moreover, studies on supply chain integration proposed different approaches and dimensions to conceptualise the concept (Schoenherr & Swink, 2012). While some studies operationalised supply chain integration as uni-dimension (e.g., Boon-Itt, 2011;Fynes, Voss & De Búrca, 2005;Kim, 2009;), others utilised the multi-dimension operationalisation and differentiated between external and internal integration (Flynn et al, 2010;Droge, Vickery & Jacobs, 2012;Vallet-Bellmunt & Rivera-Torres, 2013). Following the recent research (e.g., He et al, 2014;Williams, Roh, Tokar & Swink, 2013;Zhang, Gunasekaran & Wang, 2015), this study conceptualised supply chain integration as a multi-dimension concept, which includes three dimensions namely, internal, customer, and supplier integrations.…”