Intellectual Capital and Islamic Sosial Reporting Index: The Case of Indonesian Islamic Banking

Kinanti, Risma Ayu; Ratnasari, Ririn Tri; Robani, Anidah; Widiastuti, Tika; Sukmana, Raditya

doi:10.18510/hssr.2020.8472

Cited by 3 publications

(2 citation statements)

References 24 publications

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“…In Islam, luxury ( Taraf ), which linguistically means vanity and arrogance due to living a life of ease and comfort, is forbidden. The taraf which Allah has prohibited and considered as sin is the one that linguistically means haughtiness and arrogance due to ease of living, but not the ease of living itself, for Islam does not have a negative effect on attitude toward luxury but toward vanity and arrogance (Dekhil et al , 2017; Kinanti et al , 2020). The way of viewing, attitudes, behavior and lifestyle of Muslim consumers certainly differ between one Muslim and another depending on the level of religious knowledge.…”

Section: Literature Reviewmentioning

confidence: 99%

Does religious knowledge level affect brand association and purchase intention of luxury cars? Case of the Lexus cars in Indonesia

Ratnasari

Prajasari

Kassim

2022

JIMA

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Purpose This study aims to analyze the role of religious knowledge level in influencing customers’ brand association and purchase intention of luxury cars by focusing on the Indonesian context and taking the Lexus brand as a case in point. Design/methodology/approach A sample of 159 respondents was taken from a population of Muslim consumers who live in Java province, Indonesia, and who have not had Lexus luxury car but have had other cars before. Using a quantitative research approach on primary data collected in several cities in Indonesia, the study adopts the partial least square as a method of analysis. Findings The study shows that brand association positively and significantly influences Muslim consumers’ attitudes on luxury cars, in this case, the Lexus brand. More importantly, the level of religious knowledge among Muslim consumers is shown to significantly weaken the influence of consumer attitudes toward purchase intention on luxury cars. The study also shows that brand association has a significant influence on Muslim consumers’ purchase intention on luxury cars. Research limitations/implications This study only explores the consumers’ perceptions based on their income levels. Further details of the consumers when making purchases of the luxury cars are not being considered; this includes who the decision-maker is, gender and education level. Practical implications There are several important implications that come from this study, especially on the risk of after-sales that will be experienced by luxury car owners, in this case, the Lexus brand. Luxury car manufacturers should show and highlight different characters in representing each variant or each type, to be more reflective of the intention and personalities of consumers who purchase luxury cars and not only to show the impression of owning the luxury cars. Social implications There are also social implications of this research where although middle- and high-income consumers do not always intend to buy luxury cars due to the role of religiosity that directs the Muslim consumers to evaluate whether it is really necessary to buy the luxury cars. Originality/value There has been a gap in the literature in assessing the role of religious knowledge level in affecting brand association as well as purchase intention, especially from a quantitative research approach and particularly focusing on the Indonesian context. This study including in responsible consumption as a good customer, which is one of Sustainable Development Goals items.

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Section: Literature Reviewmentioning

confidence: 99%

Does religious knowledge level affect brand association and purchase intention of luxury cars? Case of the Lexus cars in Indonesia

Ratnasari

Prajasari

Kassim

2022

JIMA

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“…the direction of business development no longer refers to the ability of physical capital. However, also in all abilities (Kinanti et al, 2020). Matzler and Renzl (2006) states that there is a relationship between job satisfaction and employee loyalty.…”

Section: The Relationship Between Job Satisfaction and Employee Loyaltymentioning

confidence: 99%

The Effect of Ethics and Work Environment on Loyalty Through Employee Satisfaction and Commitment

Dwidjosumarno¹

2021

JMBK

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This study aims to prove whether work ethics and work environment variables significantly influence employee loyalty through job satisfaction and employee commitment to Nurul Hayat Surabaya employees. Data collection in this study used a questionnaire with a total sample of 75 employees at the Nurul Hayat Surabaya Foundation. Criteria for respondents in this study were employees of the Nurul Hayat Surabaya foundation who had worked more than one year. Sampling uses Non Probability Sampling with saturated sampling technique or often also called a census. This research uses a quantitative approach with SEM Partial Least Squares analysis method. Exogenous variables in this study are work ethics and work environment, mediating variables used are employee satisfaction and commitment, while the endogenous variables used are employee loyalty. The findings of this study indicate that the intervening variable, namely job satisfaction, does not significantly influence endogenous variables, namely the employee loyalty of the Nurul Hayat Foundation in Surabaya and employee commitment has a significant effect on the endogenous variable, namely the employee loyalty of the Nurul Hayat Foundation in Surabaya. Exogenous variables of work ethics and work environment have a significant effect on endogenous variables, namely employee loyalty of Nurul Hayat Foundation, Surabaya. Suggestions for further research are expected to increase the scope of research subjects with the same characteristics of respondents.

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Can store image moderate the influence of religiosity level on shopping orientation and customers’ behavior in Indonesia?

Ratnasari

Ula

Sukmana

2020

JIABR

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Purpose This study aims to investigate the effects of religiosity level on the shopping orientation and behavior of Muslim customers and how to store image moderates this relationship. Design/methodology/approach This study uses a positive approach and partial least square analysis technique on samples of Muslim customers in major cities in Indonesia, who have purchased products in the Syariah supermarket such as Sakinah Supermarket and 212 supermarkets at least twice within the past three months. The sampling method used in this study is convenience sampling, with a total of 117 respondents. Findings The results reveal that religiosity level significantly affects the Muslim customers’ shopping orientation subsequently impacts consumer shopping behavior. The result is in line with the rising trend by a society that begins to define successful businesses that touch upon the spiritual aspects of the shoppers. Customers with higher religiosity prefer higher quality products and customers who have lesser levels of religiosity establish different shopping characteristics and behavior. This eventually forms an orientation in shopping behavior. Furthermore, it is found that the store image significantly strengthens the influence of the impact of shopping orientations on Muslim customers’ behavior. Practical implications Marketers can increase the image of Islamic stores by implementing the principle of a smile, greeting, address to every customer who shops, managing the cashier queue to prevent ikhtilath (meeting between men and women) and adding decorations and calligraphy ornaments. Marketers can create membership cards, posters or billboards about the products that are being discounted or promoted to increase customer numbers image enhancement. Originality/value This study used specific variables that represent religiosity in the retail sector. It offers an analysis of how Muslim customers’ religiosity can affect their shopping orientation and behavior. The study is conducted in Indonesia, where research on this topic is still limited.

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Intellectual Capital and Islamic Sosial Reporting Index: The Case of Indonesian Islamic Banking

Cited by 3 publications

References 24 publications

Does religious knowledge level affect brand association and purchase intention of luxury cars? Case of the Lexus cars in Indonesia

Does religious knowledge level affect brand association and purchase intention of luxury cars? Case of the Lexus cars in Indonesia

The Effect of Ethics and Work Environment on Loyalty Through Employee Satisfaction and Commitment

Can store image moderate the influence of religiosity level on shopping orientation and customers’ behavior in Indonesia?

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