Intelligent Question-Answering System “Mivar Virtual Consultant”

Abstract

The paper deals with the process of designing question-answering system "Mivar Virtual Consultant" using specialized information-technology platform for understanding meaning of text in the natural Russian language. The system is capable of accumulating knowledge from texts in the natural Russian language and managing this knowledge. The methodology for training virtual consultant is described.

Intelligent Question-Answering System “Mivar Virtual Consultant”

“…To solve tasks described above the platform Tel!Mi uses mivar-based approach [4][5][6], based on the following: 1) the technology of data representation on the basis of epistemological model VSO (the Russian abbreviation of the triple "Object-Property-Relation"); 2) the technology of logical-and-computational data processing; 3) the use of previously accumulated models of subject domains (context). The use of mivar-based technologies for designing virtual consultants allows us to carry out morphological, syntactical, and semantic text processing, as well as give answers to questions on the basis of knowledge [7][8][9][10][11]. It is known that there are methods of automatic question answering through search and retrieval of the answer phrase from huge collections of text information (IR technologies).…”