Interactive experiences in the Stedelijk Museum a living lab experiment with the CHESS framework

Vayanou, Maria; Katifori, Vivi; Kourtis, Vassilis; Karvounis, Manos; Ioannidis, Yannis; Bomers, Erna; Jong, Niels de

doi:10.1109/digitalheritage.2015.7413900

Cited by 3 publications

(1 citation statement)

References 4 publications

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“…Management has often been the focus in co-design approaches in heritage [12,70] with outcomes including adaptable digital tools to develop exhibitions and curate stories for site-specific contexts [52] . Instead, we worked with the management team to gauge their attitudes towards digital interventions and willingness to give voice to the volunteers.…”

Section: Participantsmentioning

confidence: 99%

Un-authorised View: Leveraging Volunteer Expertise in Heritage

Tsenova

Wood

Dolfini

et al. 2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

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Volunteers are an underused but important resource in presenting plural heritages within large heritage organizations. We report on a qualitative study at a heritage site in the UK which combined explorations of volunteers' practice and digital design. The study comprised of observational fieldwork with co-creative activities across eight linked workshops, where we explored the site with volunteers, and how we might leverage existing working structures to make new design prototypes. Our collective account contributes new insights on working with volunteers and the opportunities that arise from acknowledging them as genius locirecognising them as experts of their own experience and capturing and supporting their skills as storytellers. Working with the volunteering staff in a codesign process we created innovative designs including our Un-authorised View, which draws out the unique perspectives and the personal stories at heritage destinations.

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Section: Participantsmentioning

confidence: 99%

Un-authorised View: Leveraging Volunteer Expertise in Heritage

Tsenova

Wood

Dolfini

et al. 2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

View full text Add to dashboard Cite

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How to play storytelling games with masterpieces: from art galleries to hybrid board games

et al. 2018

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“Let Them Talk!”

Katifori

Perry

Vayanou

et al. 2020

J. Comput. Cult. Herit.

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Visits to cultural heritage sites are generally social in nature, yet resources to support these sociable experiences are often individualized, catering to the solitary visitor. Digital technologies offer means to disrupt this predicament, encouraging social engagements in cultural contexts. Here we present the results of a user study that systematically investigates the effects of face-to-face group conversation and physical interactions within a digital cultural storytelling experience at the Neolithic site of Çatalhöyük, with the objective of promoting engagement, learning, and perspective taking. Seeking to articulate the benefits and weaknesses of promoting social interactions in digital storytelling settings, we start with a story-based experience that was designed for individual use, we extend it with novel system-driven interaction prompts, and then we evaluate the two versions with 102 participants. Our findings provide statistically significant evidence that conversation is related to longer and more absorbed participation in the experience and greater learning regardless of personality traits. Where social interaction is purposefully integrated into the story, more conversation is generated, and these interactive prompts do not disrupt the story flow even though participants report awareness of them. Finally, certain tendencies among users affect their talkativeness and enjoyment, providing future designers of digital stories with guidance to better address audience needs.

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Interactive experiences in the Stedelijk Museum a living lab experiment with the CHESS framework

Abstract: This paper reports on a small-scale experiment conducted in the Stedelijk Museum Amsterdam (SMA), showcasing the effective use of CHESS research prototype for the creation and provision of personalized interactive museum experiences and highlighting the main results reached.

Cited by 3 publications

References 4 publications

Un-authorised View: Leveraging Volunteer Expertise in Heritage

Un-authorised View: Leveraging Volunteer Expertise in Heritage

How to play storytelling games with masterpieces: from art galleries to hybrid board games

“Let Them Talk!”

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