Intercultural Competence in Multicultural Teams

Matveev, Alex

doi:10.1007/978-3-319-45701-7_4

Cited by 6 publications

(12 citation statements)

References 47 publications

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“…Increases in four of the dimensions in the cross-cultural communication competence of NCAA basketball coaches were found to be related and able to predict an increase in team effectiveness when working with multicultural basketball teams. These CCC dimensions are consistent with the reviewed literature on cross-cultural communication competence in business and management, including Ruben’s (1976), Abe and Wiseman’s (1983), Cui and Awa’s (1992) and Matveev’s (2002) models, and serve as a new template model for research into cross-cultural communication and multicultural sport team coaching. The relationship was statistically confirmed and measured, concluding that these four dimensions of cross-cultural communication competence account for 21.5 per cent of the variance in team effectiveness.…”

Section: Discussionsupporting

confidence: 81%

“…Cross-cultural communication competence was measured using the 7-point, 23-item Cross-Cultural Communication Competency (CCC) Questionnaire developed by Matveev (2002) based on his 3C model. It includes elements such as ‘I am flexible when working with people from different countries as I acknowledge differences in values and beliefs among cultures’ or ‘establishing a good relationship with people from other countries is difficult’.…”

Section: Methodsmentioning

confidence: 99%

“…Researchers have approached the measure and analysis of cross-cultural communication competency by looking at behavioural dimensions (Ruben, 1976) and intercultural effectiveness dimensions (Abe and Wiseman, 1983; Cui and Awa, 1992). Matveev (2002) developed a comprehensive model to examine the cross-cultural communication competence of managers working on multicultural teams that analysed effectiveness at communicating with other cultures based on four underlying factors: interpersonal skills, team effectiveness, cultural uncertainty and cultural empathy.…”

Section: Literature Reviewmentioning

confidence: 99%

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The impact of cross-cultural communication on collective efficacy in NCAA basketball teams

Bell

Riol

2017

Int'l Jnl of Cross Cultural Management

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This research contributes to the knowledge and theory on cross-cultural communication by investigating the impact of cross-cultural communication competence on the collective efficacy of multicultural National Collegiate Athletic Association basketball teams. Data was collected from 140 US National Collegiate Athletic Association basketball coaches via the Cross-Cultural Communication Competence Questionnaire and the Collective Efficacy Questionnaire for Sports. Principle component analysis was conducted on the data, revealing that the cross-cultural communication competence and collective efficacy of basketball teams are multidimensional. The hypothesized relationship between cross-cultural communication competence and collective efficacy was confirmed and statistically measured through regression analysis. It was found that four of the cross-cultural communication competence dimensions produced by the principle component analysis exhibited a significant positive relationship with one of the two dimensions within collective efficacy. Given the well-supported relationship between collective efficacy and team performance in business, this study produces important implications for scholars and practitioners working with multicultural sporting teams.

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Section: Discussionsupporting

confidence: 81%

Section: Methodsmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

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The impact of cross-cultural communication on collective efficacy in NCAA basketball teams

Bell

Riol

2017

Int'l Jnl of Cross Cultural Management

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“…In contrast, it was reported that the ICC levels for the male L2 learners were higher (Pan, 2007). Nevertheless, other studies revealed no significant relationship between the L2 learners' ICC level and their gender (Matveev, 2002;Patricia, 2005). Accordingly, there is an urgent need further to explore the ICC in connection with gender differences.…”

Section: Personality Traitsmentioning

confidence: 93%

Relationship Between Iranian L2 Learners’ Intercultural Communicative Competence and Personality Traits

Hashemian

Farhang-Ju

2020

KJHSS

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The rapid development of communication technologies has facilitated communication between citizens with diverse personality traits. As intercultural communicative competence (ICC) has recently found its way into L2 theory and research, not only is it important for L2 learners to gain knowledge of ICC but also it is essential to be aware of personality traits. Therefore, through investigating the (possible) relationship between ICC and personality traits, this study was an attempt to gain knowledge of L2 learners’ ICC and personality traits/types profiles. For this purpose, 165 upper-intermediate L2 learners (70 males and 95 females) participated in this study. Then, they filled out the ICC questionnaire and the Myers-Briggs Type Indicator (MBTI) in different sessions. Data were analyzed through Pearson product-moment correlation coefficients, independent samples t-test, and one–way ANOVA. Results indicated that (1) the participants were stronger at the introvert trait and extravert, intuitive, feeling, and judging type, (2) there was no relationship between the eight personality traits and the ICC scores, (3) the participants’ gender differences had no significant effect on their ICC scores, (4) and there were no statistically significant differences between the participants’ ICC scores for the three age groups. Findings are theoretically and practically significant. Pedagogical implications and suggestions are discussed in detail.

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“…Russia has a high-context culture that conveys the message through non-verbal context; the physical setting and the individual’s internalized values, beliefs and norms convey the message (Hall, 1976, 1989). High-context cultures, such as Russian culture, share meaning implicitly (Matveev, 2002; Matveev & Nelson, 2004).…”

Section: Introductionmentioning

confidence: 99%

Leadership and Stress Orientation of Japanese and Russian Working Adults

Nguyen

Ermasova

Pham

2018

Global Business Review

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This cross-cultural study utilized the full range leadership framework developed by Hofstede’s model of culture, and compared leadership styles and cultural values of 461 managerial and non-managerial employees in government and business organizations in Russia and Japan. In this article, we examine the stress, task and relationship orientations of people in Russia and in Japan. As a result of the analysis of 461 responses, some significant differences were found between the two samples. It appears that Russian respondents have higher scores on task (initiating structure) and relationship (consideration style) orientations than Japanese respondents. While gender is a significant factor in task orientation, results did not demonstrate any differences in the relationship orientations and stress perceptions of these respondents. In this article, literature on Japan and Russian cultures is presented along with practical application, suggestions and implications for future studies. The projected results of this study include better cross-cultural understanding, comparison and assessment of Japanese and Russian leadership by foreign and local organizational members.

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Intercultural Competence in Multicultural Teams

Cited by 6 publications

References 47 publications

The impact of cross-cultural communication on collective efficacy in NCAA basketball teams

The impact of cross-cultural communication on collective efficacy in NCAA basketball teams

Relationship Between Iranian L2 Learners’ Intercultural Communicative Competence and Personality Traits

Leadership and Stress Orientation of Japanese and Russian Working Adults

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