Interkulturelle Kommunikation, mehrdimensional betrachtet, mit Konsequenzen für das Verständnis von interkultureller Kompetenz

Auernheimer, Georg

doi:10.1007/978-3-531-91113-7_3

Cited by 10 publications

(1 citation statement)

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“…Einzelne negative Erfahrungen wurden generalisiert, beziehungsweise als Bestätigung entsprechen-der Vorannahmen (die auf Stereotypen basieren) genommen. Eine unreflektierte Verwendung von Stereotypen kann jedoch gerade im medizinischen Bereich folgenschwere Auswirkungen nach sich ziehen, da sie die Sicht auf Patienten oder Angehö-rige als Individuum verstellen (Sleath et al 2000;Johnson u. Roter 2004) und dazu führen, dass Interaktionskonflikte aufgrund kultureller Differenzen als gegeben angesehen werden (Cooper et al 2003;Van Ryn 2000) beziehungsweise kulturalisiert werden (Auernheimer 2005 …”

Section: Diskussionunclassified

„Wie fremd ist mir der Patient?“

Karger

Lindtner-Rudolph

Mroczynski

et al. 2017

Zeitschrift für Psychosomatische Medizin und Psychotherapie

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Summary 'How strange is the patient to me?' Physicians' attitudes and expectations toward treating patients with a migration backgroundObjectives: Undergraduate and postgraduate training in cultural competence remains a challenging issue. It might be useful to integrate culturally sensitive learning objectives in existing curricula. As part of a needs assessment, this qualitative study examined the prototypical experiences in clinical routines with patients with a migration background. Methods: Twenty physicians took part in half-structured narrative interviews, which were then analyzed by linguistic-ethnographic conversation analysis. Results:The main reasons for difficulties in patient-physician relation proved to be language barriers. Assignments of professional interpreters were rated critically. Physicians attributed the responsibility for successful communication mainly to the patient. The physicians saw little need for training in cultural competence. Conclusions:The integration of learning objectives related to cultural sensibility in existing curricula would seem to be useful, especially because the physicians interviewed reported little need for additional training on their own. The importance of implied negative attitudes and stereotypes in creating a culturally sensitive approach should be taken into account.

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Section: Diskussionunclassified