2020
DOI: 10.5937/markt2003170p
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Internal and external communication of the cabin crew within 'Qatar Airways' airline

Abstract: In addition to the fact that communication is important for everyday life, it could also be considered as a determinant of business performances, on the basis of knowledge or ignorance of cultural differences between the stakeholders throughout their business interactions. Accordingly, this research is based on an analysis regarding the behavioral standards and acceptable values that one global company represents to its employees and expectations regarding the implementation of these standards and values throu… Show more

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