Internal Communication: Practices and Implications   Practitionerss Perspectives

Verghese, Aniisu K.

doi:10.2139/ssrn.2690026

Cited by 13 publications

(20 citation statements)

References 13 publications

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“…Junior staffs usually receive information about their works from senior staffs in the organization. Hence, downward communication enables junior staffs to understand expectations from the senior leaders in performing their tasks [10].…”

Section: Discussionmentioning

confidence: 99%

“…The way on how organization communicates with its employee reflects the performance of its employees. Effective communication allows employees in an organization to become productive and efficient [10].…”

Section: A Employee Performancementioning

confidence: 99%

“…This would assure that employees understand the organization goals clearly [17]. The more information is shared the more productive the employee is expected [10]. Effective downward communication improves leadership communication by sharing regular updates in the organization [11].…”

Section: Downward Communicationmentioning

confidence: 99%

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Exploring the Impact of Communication on Employee Performance

2019

IJRTE

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This study aims to examine types of communication such as horizontal communication, downward communication and upward communication that impact employee performance in a property development company in Malaysia. Survey questionnaire approach was applied to collect data in this study. A total of 120 respondents participated in this research. The results indicated that downward communication (DC) and horizontal communication (HC) have significant positive impacts towards employee performance. The research finding is able to provide insights and important information to the property development firms to better understand the importance of communication among employees in enhancing employee performance. For this to happen, management may focus on the development of soft skills to increase the ability to express and communicate among the employees. Management should organize more activities such as inter-departmental meetings to create quality bonding among superiors and subordinates. Proper training and development plan should be established to realize effective communication in the organization.

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Section: Discussionmentioning

confidence: 99%

Section: A Employee Performancementioning

confidence: 99%

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Exploring the Impact of Communication on Employee Performance

2019

IJRTE

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“…Organizational internal communication has the function of increasing organizational value. Effective communication with employees is the key to instilling a sense of belonging to employees in the organization, and a sense of belonging, motivating employees to work with maximum capacity (Verghese, 2017). Effective internal communication can reduce uncertainty and function as a catalyst for organizational change.…”

Section: Internal Communicationmentioning

confidence: 99%

The Impact of Team Building Intervention on Internal Communication in Lia S Associates Branding & Design Organizations

Setyawan¹,

Dharmayanti²,

Foedjiawati³

2020

ijbs

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This study aims to determine the impact of team building interventions on the internal communication of Lia S Associates Branding & Design. Based on the diagnose results, the organization has a lack of internal organizational communication which results in important information not being conveyed properly and makes employee unable to make decision properly. Therefore researchers conducted team building interventions to improve internal communication. Researcher used the action research method, with three stages namely Pre ODI, ODI and Post ODI. To see the changes after the intervention researchers compared the Pre Test & Post Test results, it was found that there were insignificant changes after the intervention, This is due to the lack of organizational commitment to the intervention process so that the intervention has not been able to bring about changes

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“…In this way, a good internal communication process can generate: greater commitment on the part of employees; superior organizational results; influence the organization's reputation; greater knowledge sharing; and greater involvement on the part of the collaborators (Verghese, 2017), so, in the context of demographic changes and social, economic, cultural transformations, with repercussions in the workplace and in organizations, the authors and the organizations themselves have come to be increasingly concerned with issues related to knowledge sharing (Cloutier, et al, 2012).…”

Section: Describe Relevant Scholarshipmentioning

confidence: 99%

For Organizational Communication that Promotes the Sharing of Tacit Knowledge

Oliveira¹

2020

rfm

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Objectives - focusing the study's focus on sharing tacit knowledge in non-profit organizations (NPOs) in Portugal and taking as a case study the Portuguese volunteer firefighters (FBs), we listed as objectives ascertaining the main communicational barriers to tacit knowledge sharing and identify action strategies to be implemented by these organizations, with a view to promoting this communication. Design / methodology / approach - A literature review on the barriers to sharing tacit knowledge, namely in its communicational dimension, was followed by a qualitative study, carried out with 8 Portuguese volunteer fire brigades, which allowed an analysis of the prevalence of these barriers and the determination of the main measures to be implemented, with a view to combating them. Conclusions - It was possible to conclude which are the most prevalent communication barriers in these organizations and what measures to be implemented with a view to combating these barriers and promoting the sharing of tacit knowledge by increasing more effective communication. Research limitations - This research focuses exclusively on the sharing of tacit knowledge, not considering other forms of knowledge. As this is a case study, although with very heterogeneous organizations, it cannot be replicated for different realities. Originality / value - Studies in this area, aimed at the NPOs are scarce, as opposed to what happens in the private and public sectors. The case study option of organizations such as the Portuguese FBs, unique in their action and identity, accompanies the need, increasingly recognized by society, in enabling these organizations of competences for the best possible performance, in the face of the tragic events that have occurred in recent years in Portugal.

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Internal Communication: Practices and Implications Practitionerss Perspectives

Cited by 13 publications

References 13 publications

Exploring the Impact of Communication on Employee Performance

Exploring the Impact of Communication on Employee Performance

The Impact of Team Building Intervention on Internal Communication in Lia S Associates Branding & Design Organizations

For Organizational Communication that Promotes the Sharing of Tacit Knowledge

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