Internalization of ISO 9001: a longitudinal survey

Allur, Erlantz; Saizarbitoria, Iñaki Heras; Fa, Martí Casadesús

doi:10.1108/imds-01-2014-0013

Cited by 64 publications

(76 citation statements)

References 24 publications

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“…Additionally, Kawai, Strange, and Zucchella () found that a proactive approach to environmental management led firms to better identify potential sources of improvement for CEP. This type of effect has also been found for other meta‐standards such as ISO 9001 (e.g., Allur, Heras‐Saizarbitoria, & Casadesus, ; Bello‐Pintado, Heras‐Saizarbitoria, & Merino‐Díaz‐de‐Cerio, ; Heras‐Saizarbitoria & Boiral, ; Tari, Heras‐Saizarbitoria, & Pereira, ). Then, the following hypothesis (H6) is proposed:H6 The influence of the firm's EMS certification (e.g., ISO 14001 and EMAS) on improved CEP is moderated by the level of internalization of the certified EMS.…”

Section: Literature Reviewsupporting

confidence: 69%

ISO 14001, EMAS and environmental performance: A meta‐analysis

et al. 2019

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The adoption of voluntary environmental certifications such as ISO 14001 and Eco‐Management and Audit Scheme (EMAS) has gained momentum in the last two decades. The scholarly literature has analyzed in depth the performance implications of the adoption of these certificates. Yet the findings are scattered and inconclusive. This article aims to shed light on this issue by meta‐analyzing the influence of the adoption of voluntary environmental certifications on corporate environmental performance, drawing on a sample of 53 scholarly studies analyzing a total of 182,926 companies. The findings show a positive influence of ISO 14001 and EMAS certifications on corporate environmental performance. A set of underlying moderating effects are also identified, such as a more pronounced positive effect for adoptions based on environmental innovation and for firms with a more mature certification. Implications for scholars, managers, and other stakeholders are discussed.

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Section: Literature Reviewsupporting

confidence: 69%

ISO 14001, EMAS and environmental performance: A meta‐analysis

et al. 2019

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“…Once the benefits of having an operating QMS in place have been reaped out, bearing the costs of the certification does no longer make sense. Thus, companies that have internalised their QMS, do not need the certificate anymore and may decide to abandon it, keeping the QMS in place (Bernardo and Simon, 2014;Allur, Heras-Saizarbitoria and Casadesús, 2014).…”

Section: Resultsmentioning

confidence: 99%

The Reasons for Decertification of ISO 9001: Financial Aspects

Kafel

Simon

2017

QIP Journal

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Purpose: The purpose of this paper is to analyse the financial performance of organizations that give up their QMS (Quality Management System) according to ISO 9001 certification. Different reasons found for the cancellation of ISO 9001 certification were taken into consideration. The decrease in certification of ISO 9001 standard is, during the past few years, noticeable in many countries. Therefore, there is a need to analyze the phenomena.Methodology/Approach: The study analyses financial performance of organizations and reasons of ISO 9001 certificates cancellation based on 99 Polish organizations, which gave up certification in years 2012 and 2013. The reasons of certificate cancelation were obtained from the quality managers of studied organizations. Financial performance was estimated on the basis of the ROA indicator value.Findings: The results show that in the studied organizations, there is a big group of companies that had financial problems. There were 28.8% of organizations that did not have profits at all, and 32.9% with a financial performance, calculated according to ROA indicator value, lower than the average for the industry in which studied organizations were operating. Surprisingly, there is no evident correlation between the reasons of ISO 9001 decertification and financial performance of these organizations.Research Limitation/implication: The data cover Polish organizations that give up ISO 9001 certification, and they were obtained only from one certification body. Survey data concerning the decision of decertification cover only a two-year period of time.Originality/Value of paper: The findings of our study might be helpful for the managers of organizations and certification bodies as well as for the researchers to describe the effectiveness of activities related to QMS implementation, certification and cancellation.

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“…The main reason to adopt was explained in terms of image and prestige. The subsequent editions of the standard were more focused on customer satisfaction, and the reasons that lead organizations to certify evolved into seeking customer satisfaction [47]. This case demonstrates how the standard adapts to the necessities and requirements of the organizations.…”

Section: Conclusion and Policy Implicationsmentioning

confidence: 92%

Reasons to Adopt ISO 50001 Energy Management System

Marimón

2017

Sustainability

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Purpose:The main aim of this paper is to analyze the relationships between the corporate motivations that lead organizations to establish the ISO 50001 Energy Management System (EnMS) standard, and the difficulties and benefits derived from its adoption. Design/methodology/approach: Three independent exploratory factor analyses (EFA) were conducted in order to identify (i) sources of motivation: social requirements, ecology drivers, and competitive advantage; (ii) the difficulties of an ISO 50001 adoption: operational difficulties and organizational difficulty; and (iii) types of benefits: ecological benefits and operational benefits. In a second step, an exploratory path analysis, performed through Structural Equation Modeling (SEM), was used to analyze the relations among motivation, difficulties, and benefits related to the adoption of the ISO 50001 standard. Findings: Social requirements explain operational difficulties, which in turn impacts on operational benefits. Ecology drivers are directly related to ecological benefits. Organizational difficulties have an inverse relationship with operational and ecological benefits. Operational difficulties are related to operational benefits and ecological benefits. Research limitations/implications: The questionnaire was disseminated to 87 Spanish companies with ISO 50001 certification. Managers and other practitioners such as consultants, auditing companies, and official organizations in charge of developing standards might find useful implications. Originality/value: The standard was published in 2011 by the International Organization for Standardization (ISO). This paper contributes to assessment of the benefits of the standard by collecting information directly from the pioneer organizations that have adopted it, and provides clues on how to implement the standard and improve it in future.

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Internalization of ISO 9001: a longitudinal survey

Cited by 64 publications

References 24 publications

ISO 14001, EMAS and environmental performance: A meta‐analysis

ISO 14001, EMAS and environmental performance: A meta‐analysis

The Reasons for Decertification of ISO 9001: Financial Aspects

Reasons to Adopt ISO 50001 Energy Management System

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