2012
DOI: 10.5539/ibr.v5n8p33
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Interpersonal Trust and Its Role in Organizations

Abstract: In the social sciences literature, the concept of “trust” as an important phenomenon has been increasingly recognized. Basically it shows us the nature and importance of establishing and maintenance of trust in building business to business and interpersonal relations. In particular, employees’ trust in their leaders has been regarded as an effective tool behind positive organizational outcomes. Therfore, within the organizational context, the main purpose of this conceptual paper is to review the current lite… Show more

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Cited by 24 publications
(23 citation statements)
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“…Because it is assumed that trust and opportunities to cooperate are essential for intrapreneurial behavior, the participants of the survey have been asked to assess whether they work in an environment of cooperation and trust or monitoring and control. This also relates to previous research concluding that participation, feedback and empowerment of the staff have a positive impact on interpersonal trust (Hassan et al, 2012) and that this might lead to increased productivity and organizational commitment (Nyhan, 2000). Although in 59.0 % of those questioned describe the relationships in their organization to be characterized by cooperation and trust to some extent, the emphasis of this aspect is different.…”
Section: Data Analysis and Findingssupporting
confidence: 78%
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“…Because it is assumed that trust and opportunities to cooperate are essential for intrapreneurial behavior, the participants of the survey have been asked to assess whether they work in an environment of cooperation and trust or monitoring and control. This also relates to previous research concluding that participation, feedback and empowerment of the staff have a positive impact on interpersonal trust (Hassan et al, 2012) and that this might lead to increased productivity and organizational commitment (Nyhan, 2000). Although in 59.0 % of those questioned describe the relationships in their organization to be characterized by cooperation and trust to some extent, the emphasis of this aspect is different.…”
Section: Data Analysis and Findingssupporting
confidence: 78%
“…The first aspect is the task design of daily work and whether that is related to 'coping' or 'expression' (Maslow, 1970), meaning whether employees' tasks are rather prescribed and determined to cope with given challenges or rather intuitive and create to express own ideas and approaches. The second aspect is a description of the relationships within the working environment and whether they are closer to cooperation and trust or monitoring and control (Hassan et al, 2012;Nyhan, 2000). These aspects are considered to be of particular importance, because an intrapreneur requires permanent opportunities to work on and to contribute its creative ideas to flourish.…”
Section: Theoretical Backgroundmentioning
confidence: 99%
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“…Trust is an effective tool in establishing and maintaining work relationships and personal relationships, especially in creating employee confidence in the leadership (Hassan, et al 2012).…”
Section: Research Results and Discussionmentioning
confidence: 99%
“…Management of formal encouragement is considered as a base for knowledge sharing through which the tacit and explicit knowledge is generated and shared among employees. According to Hassan, Toylan, Semerciöz, and Aksel (2012), human resource practices related to career development and the rewards system are considered more important for knowledge sharing. If the human resource practitioners pay attention on knowledge management processes specifically in knowledge creation and sharing in an organization, they can promote the trust worthy environment in which the knowledge can be shared effectively (Renzl, 2008).…”
mentioning
confidence: 99%