Interprofessional discharge team communication and empathy in discharge planning activities: A narrative review

Lobchuk, Michelle; Bell, Ashley; Hoplock, Lisa B.; Lemoine, Jocelyne

doi:10.1016/j.xjep.2020.100393

Cited by 10 publications

(10 citation statements)

References 44 publications

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“…Interprofessional practice encourages the understanding of diverse backgrounds, opinions, and approaches as a means to achieve patient and practitioner satisfaction. Healthy relationships and communication between healthcare professionals improve practitioner wellbeing, patient safety, interprofessional trust, and empathy (Lobchuk et al, 2021). Below, I report examples of these three themes from my service-learning, observational experience.…”

Section: Discussionmentioning

confidence: 99%

“…Interprofessional Practice promotes collaboration between different disciplines, encouraging the breakdown of preconceptions and barriers between health care groups (Guraya & Bar, 2018), the understanding of perspectives and voices from diverse specialties (Guraya and Bar, 2018), and the promotion of communication (Kwame and Petruka, 2021) and empathy (Perfecto et al, 2023) towards practitioners and patients. Interprofessional Practice promotes dialogue and collaboration between medical specialties (Perfetto et al, 2023) encouraging health professionals to appreciate each other's approaches and value diverse experiences and perspectives (Lobchuk, et al, 2021). It also promotes stronger communication with patients and families (Kwame and Petruka, 2021) and improves health outcomes.…”

Section: Introductionmentioning

confidence: 99%

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Interprofessional Practice and Patient Voice: An Undergraduate Perspective

Judis

2024

Health, Interprofessional Practice and Education

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This paper explores an undergraduate perspective and reflection on three observed themes in interprofessional practice: amplification, invitations and respect for patient, family, and practitioner voices. As an undergraduate student observing in medical spaces, I sought to understand the role of voice in interprofessional practice. Importantly, this paper reflects the importance of interprofessional care in promoting patient centered care and well-being.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Interprofessional Practice and Patient Voice: An Undergraduate Perspective

Judis

2024

Health, Interprofessional Practice and Education

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“…In other settings, transparent communication practices have been established to lessen tensions and improve efficacy within the interprofessional team (Goldman et al 2016). Multiple authors have concluded similar inferences about interprofessional practice for discharge planning; for example, that discharge planning relies on complying with multiple viewpoints based on a mutual understanding (Mizuma et al 2020), and that poor communication between the interprofessional team is the main contributor to poor discharge (Lobchuk et al 2021). Effective communication and collaboration among the interprofessional team lessens perceived pressures associated with discharge planning (Smith, Joy & Ellis 2010), and is vital for the sustainability and efficacy of the model.…”

Section: Discussionmentioning

confidence: 99%

Hospital discharge planning: a qualitative study of new-graduate physiotherapists' experiences

Martin

Phan

Tan

et al. 2022

HEPJ

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Purpose: Discharge planning constitutes a large part of a physiotherapist's role when working in hospital settings. The challenges of decision-making relating to discharge planning have been identified by experienced physiotherapists. Despite known challenges associated with the transition from student to clinician, the experiences of new-graduates undertaking discharge planning are largely unknown. Therefore, this study aimed to explore:1) new-graduate physiotherapists' experiences of discharge planning in hospital settings, and2) the influence of pre-professional training on their perceived preparedness for discharge planning.Design: A qualitative general inductive approach using semi-structured interviews. New-graduate physiotherapists (n = 14) working in hospital settings were recruited.Finding: Four themes were generated: 1) responding to the pressures associated with discharging patients, 2) complex decision-making, 3) the role of the interprofessional team, and 4) desiring additional context and complexity from pre-professional training.Practice Implications: The study has identified that new-graduates underestimate the extent to which discharge planning features in their roles within hospital settings, and are unaware of the interprofessional practice required. Whilst they felt that their pre-professional training provides the technical skills required for their roles, they felt that they were not prepared for their role within the broader healthcare system, nor the complexity of clinical practice. This study encourages education providers to emphasise the role of physiotherapists within the broader health care system, through highlighting contexts where physiotherapy knowledge can be applied (i.e., discharge planning) and understanding the role of the physiotherapist within the interprofessional team.Limitations: Important perspectives of mentors and other members of the interprofessional team involved in discharge planning have not been included in this study which may have impacted the interpretation of the results.

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“…It requires participants to empathetically anticipate the needs of others [ 16 , 19 , 20 ]. Such skills are critical for effective communication among interprofessional healthcare teams [ 21 , 22 ]. In the last few years, several studies have suggested that medical improv can improve communication between healthcare workers and patients [ 17 , 23 , 24 ].…”

Section: Introductionmentioning

confidence: 99%

A mixed-methods program evaluation of the Alda Healthcare Experience- a program to improve healthcare team communication

et al. 2022

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Background Communication among interprofessional healthcare worker teams is critical to ensure a thriving and resilient workforce. We will evaluate the implementation and effectiveness of the Alda Healthcare Experience (AHE), a novel medical improvisation (improv) workshop designed to improve interprofessional communication skills among healthcare professionals. The AHE workshop includes a two-hour experiential training workshop led by an improv specialist and a clinical co-facilitator. In July 2022 we began implementing the AHE workshop by training 18 clinical co-facilitators who will co-facilitate the workshops for 550 healthcare workers from five hospital departments at Stony Brook University Hospital over the course of a year and a half. Using mixed-methods, we will conduct an Effectiveness-Implementation Hybrid Design project that includes an outcome evaluation (effectiveness) and a process evaluation (implementation). Methods Our outcome evaluation will assess the impact of the AHE workshop on short- and long-term improvement in interprofessional communication, stress, and professional fulfillment. The process evaluation component will examine programmatic, organizational, and individual facilitators or barriers to effective implementation of the AHE workshop. Qualitative methods will include dimensional analysis employing individual interviews of 20–40 AHE Project Participants, 5–10 Selected Informants, and all the clinical co-facilitators. Quantitative methods will use a quasi-experimental longitudinal design with an intervention group and surveillance of a control group (wait-list) and repeated assessments using validated instruments measuring communications skills, professional fulfillment, stress, burnout, uncertainty tolerance, and teamwork. Discussion Effective and efficient communication within healthcare teams is fundamental to building team cohesion that, in turn, supports individual resilience and builds positive organizational culture. The AHE program is an innovative approach to improve interprofessional healthcare communication and reduce healthcare worker burnout. In addition to institutional buy-in, rigorous evaluations of medical improv programs are necessary as a critical step in making such programs scalable. Trial registration N/A

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Interprofessional discharge team communication and empathy in discharge planning activities: A narrative review

Cited by 10 publications

References 44 publications

Interprofessional Practice and Patient Voice: An Undergraduate Perspective

Interprofessional Practice and Patient Voice: An Undergraduate Perspective

Hospital discharge planning: a qualitative study of new-graduate physiotherapists' experiences

A mixed-methods program evaluation of the Alda Healthcare Experience- a program to improve healthcare team communication

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