2022
DOI: 10.1002/pra2.657
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Intersectional Information Work Practices: Surfacing Care amidst COVID‐19

Abstract: This paper brings together and enriches the heretofore dispersed literature on information work and information practices. It does so under the auspices of Critical Race Theory (CRT), intersectionality, and care work. Using the COVID‐19 pandemic in the United States as the context for an exploratory, qualitative case study, we propose the concept of intersectional information work practices (IIWP) to denote the cluster of information‐centric tasks in which Black women carers engaged. Seeking, scanning, searchi… Show more

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Cited by 3 publications
(3 citation statements)
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“…One of the most common ways in which the term has been used relates to information in or about crisis, whether this is personal or large‐scale disaster. Thus, authors position certain health and wellbeing crises as ‘information crisis’ due to the work that information does to both generate and mediate the sudden intensity of challenging personal situations such as domestic violence or illness (e.g., Given et al, 2016; Poole, 2022; Westbrook, 2009). On the other end of the scale, the ‘information crisis’ has also been co‐opted in reference to major disasters, including natural and economic crises.…”
Section: The Rise and Use Of Information Crisismentioning
confidence: 99%
“…One of the most common ways in which the term has been used relates to information in or about crisis, whether this is personal or large‐scale disaster. Thus, authors position certain health and wellbeing crises as ‘information crisis’ due to the work that information does to both generate and mediate the sudden intensity of challenging personal situations such as domestic violence or illness (e.g., Given et al, 2016; Poole, 2022; Westbrook, 2009). On the other end of the scale, the ‘information crisis’ has also been co‐opted in reference to major disasters, including natural and economic crises.…”
Section: The Rise and Use Of Information Crisismentioning
confidence: 99%
“…Much of the research in information studies using the information practices approach have focused on practices in the moment of practice (e.g. Olsson and Lloyd, 2017; Vesga Vinchira, Capital as outcome of information practices 101 2019; Poole, 2022), and although studies may have attempted to address the theoretical basis of a specific approach to information practices, they have done so with limited success. Relatively few studies have gone beyond the moment of practice to explore the outcomes of practices in the context of a theoretical base in sociology.…”
Section: Introductionmentioning
confidence: 99%
“…metagaming of, much of the information work around the world in a globally unprecedented scale in the beginning of the CoVID-19 pandemic illustrates the difficulty of drawing this fine line. A large number of studies (e.g Nicol et al 2022;Poole 2022;Zimmerman and Ni 2021;Whillans, Perlow and Turek 2021). describe how information work was in one sense repaired but at the same time the magnitude of changes suggest that the shift might better be describe as extension.Extending can involve broadening the scope of information work and eventually bridging contextual boundaries between its individual instances much similarly toBoluk and LeMieux's (2017) idea of metagaming as extending beyond game in space and time, and howCarter et al (2012) refer to metagaming in terms of extending the game universe.…”
mentioning
confidence: 99%