Introducing knowledge management pattern at national level applying grounded theory method and fuzzy dematel

Abstract

Purpose Although there are some studies about knowledge management at national level, no integrated attempts have been reported in the direction of introducing knowledge management pattern at national level based on real experiences. Numerous researches have been conducted in the domain of knowledge management at micro level. But at macro/national level, some concepts and components have been investigated briefly. The purpose of this paper is to deal with this gap. Design/methodology/approach This research uses the hybrid method. The technique of qualitative case study of grounded theory method has been selected in this research for gathering and analyzing data. Data have been categorized and analyzed from case studies (at countries level) using the steps of this method. The degree of correlation and causality and the importance of each concept existing in the pattern have been computed by applying decision-making trial and evaluation (dematel) technique. The obtained concepts and pattern could be applied as a guide for accepting and implementing knowledge management at national level. Findings Total positive findings have been obtained from case studies, and the authors attained 14 concepts and one pattern. These findings provide the steps of designing and are useful in implementing projects and programs of knowledge management at national level. The degree of correlation between the components of the pattern is the other finding of this study. Practical implications The obtained concepts and patterns can be used as a guide in countries and governments which decide to implement knowledge management at national level. These can be a basis for countries which are in the process of implementing the projects of knowledge management at national level. Originality/value This research is the first study that aims to provide the pattern of knowledge management at national level and can provide useful information for countries and governments and can be used as a reference to guide them for the implementation. So these countries will be able to design and implement their programs of knowledge management purposefully.

A new model for assessing the impact of ICT and digital knowledge on students’ thoughts and beliefs

“…It focuses on not only online contexts but also a wide range of computer-based learning platforms such as multimedia, edutainments, simulations, games and the use of new digital tools (Keengwe and Kidd, 2010). The computer’s capacity to build symbolic representations for any given domain has previously transformed how users think about knowledge work (Akhavan et al , 2017; Halverson and Smith, 2009). Advances in ICT, specifically in networking, multimedia and software engineering, have resulted in the introduction of numerous learning resources (Akman and Turhan, 2018; Ghadimi et al , 2018).…”

An IT2-Based Hybrid Decision-Making Model Using Hesitant Fuzzy Linguistic Term Sets for Selecting the Development Plan of Financial Economics

“…Refs. [55][56][57][58] used this approach to evaluate knowledge management. In addition to them, Refs.…”

Impact of HR Practices on Innovative Work Behaviour: The Mediating Role of Organizational Support, Knowledge-sharing and Employee Creativity

“…Collaboration and knowledge exchange have long been seen as the cornerstones of success in the modern workplace. Personal knowledge can become organizational knowledge if it is shared among the employees (Akhavan & Imani, 2016). If not shared, knowledge will remain personal property, harming the company’s competitive advantage in the future (Philsoophian & Akhavan, 2017).…”