2016
DOI: 10.1016/j.jbusres.2016.04.015
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Introducing new products that affect consumer privacy: A mediation model

Abstract: International audienceMany innovative products can only fully deploy their value if they rely on consumers' personal information. This issue challenges the confidence that consumers have in new innovations, and revolutionizes marketing practices. Malhotra, Kim, and Agarwal's (2004) framework provides the theoretical basis for hypotheses on the consequences of privacy concerns. An empirical study in the context of four pervasive IT innovations involving various privacy issues helps to test these hypotheses. The… Show more

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Cited by 62 publications
(25 citation statements)
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“…self-disclosure, engagement, trust, etc. ), as has often been shown in studies on the privacy paradox (Lancelot Miltgen et al, 2016).…”
Section: The Need For Consumers To Master the Digital Environmentmentioning
confidence: 54%
“…self-disclosure, engagement, trust, etc. ), as has often been shown in studies on the privacy paradox (Lancelot Miltgen et al, 2016).…”
Section: The Need For Consumers To Master the Digital Environmentmentioning
confidence: 54%
“… Anderson and Gerbing, 1984 ; Cheah et al., 2018 , p. 145; Kappel, 2019 , pp. 131–156; Miltgen et al., 2016 , p. 4661; Peterson and Merunka, 2014 ) have employed Jöreskog’s (1973 ; 1974) rho (ρc) along-with traditional Cronbach’s (1951) alpha (α) values as an indicator of reliability in their SEM models. However, considering Sijtsma’s (2008) viewpoint on the shortcomings of Cronbach’s (1951) alpha (α) values we have employed a more latest and modern approach i.e.…”
Section: Research Methodology and Data Analysismentioning
confidence: 99%
“…The challenges include consumer privacy, societal equality, and individual wellbeing. For example, Lancelot Miltgen et al discuss how privacy concerns can affect consumers' intention to accept IT innovation, and Krafft et al investigate permission marketing and consumers' related privacy concerns [72,73]. In line with Christian Rauch, "While surely, technology is also among the culprits of many of our problems, it is clear that technological development and innovation will be at the heart of moving towards a sustainable future" [74].…”
Section: Contributions To Existing Knowledgementioning
confidence: 99%