2021
DOI: 10.3390/info12090380
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Investigating Complimentary E-Marketing Strategy for Small- and Medium-Sized Enterprises at Growth Stage in Taiwan

Abstract: Globally, 95% of enterprises are small and medium sized enterprises (SMEs). Social media has recently become a powerful marketing tool due to characteristics such as the ability to share digital information and interact with consumers instantly. In SMEs, limited budgets restrict the use of social media as marketing tools. Thus, complimentary use of social media may be an alternative method for SMEs to maximize their marketing strategies. This study identifies what marketing goals are important for SME growth a… Show more

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Cited by 10 publications
(8 citation statements)
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References 36 publications
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“…We followed [42,48,109,110] and measured e-marketing orientation (EMO) with four items, taking into account the use of e-marketing resources to communicate with the target audience (EMO_1), ensure continuity of traditional activities (EMO_2), perform transactions (EMO_3), and build and use a customer database (EMO_4) necessary for streamlining the marketing activities of online SMEs. The interest of online SMEs in sustainability orientation (SO) focused on achieving human resources development goals (SO_1), achieving economic goals (SO_2), achieving social protection goals (SO_3), and achieving environmental and climate goals (SO_4), adapted from studies [53,111,112].…”
Section: Measurement Itemsmentioning
confidence: 99%
“…We followed [42,48,109,110] and measured e-marketing orientation (EMO) with four items, taking into account the use of e-marketing resources to communicate with the target audience (EMO_1), ensure continuity of traditional activities (EMO_2), perform transactions (EMO_3), and build and use a customer database (EMO_4) necessary for streamlining the marketing activities of online SMEs. The interest of online SMEs in sustainability orientation (SO) focused on achieving human resources development goals (SO_1), achieving economic goals (SO_2), achieving social protection goals (SO_3), and achieving environmental and climate goals (SO_4), adapted from studies [53,111,112].…”
Section: Measurement Itemsmentioning
confidence: 99%
“…In addition, using e-marketing can be an alternative method to maximize marketing strategies (Lin, 2021), and have less time (Mohan, 2017).…”
Section: The Right E-marketing Strategy For Salt Farmersmentioning
confidence: 99%
“…The use and selection of e-marketing applications are crucial because the application model must be adjusted to the marketer's capabilities. The unrestricted use of social media is one of the many e-marketing models (Lin, 2021) that can be utilized in the process of carrying out communication system integration programs continually and intact continuously (Fathor, 2014). Other models include the following: Marketers can develop technologies with others.…”
Section: The Right E-marketing Strategy For Salt Farmersmentioning
confidence: 99%
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“…It is the forced interaction of users with Instagram tools, enhancing user engagement and facilitating brand repositioning, leading to sales leverage (Alonso-Dos-Santos, Jiménez and Carvajal-Trujillo, 2019; Abdelsalam et al 2020;Ali, Hussin and Dahlan, 2020;Sarker et al, 2020;Lin, 2021).…”
Section: Encouraging User Participationmentioning
confidence: 99%