Investigating Information and Communication Technology (ICT) Usage, Knowledge Sharing and Innovative Behavior among Engineers in Electrical and Electronic MNCs in Malaysia

Ibrahim, Hazril Izwar; Mohamad, Wan Maisara Wan; Shah, Khairul Anuar Mohammad

doi:10.17576/pengurusan-2020-58-11

Cited by 10 publications

(14 citation statements)

References 69 publications

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“…Alhawary & Assistance (2017) found that KS has a significant positive relationship between KS and EP. However, Ibrahim et al (2020) found that ICT usage harms KS. The study also found that ICT usage had no direct relationship with KS.…”

Section: Mediating Role Of Knowledge Sharingmentioning

confidence: 98%

Impact of ICT Usage on Employee Performance among Medium Manufacturing Enterprises (MMEs): Mediating Role of Employee Engagement and Knowledge Sharing

Sannagy¹,

Hassan²,

Shahzad³

et al. 2023

IJARBSS

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Small and medium-sized businesses (SMEs) are an essential component of national economies worldwide since they are responsible for creating jobs, delivering services with added value, and advancing overall innovation. SMEs play an essential role in the generation of jobs in Malaysia, and the productivity of these enterprises is significantly correlated with employee performance. Literature on employee performance in SMEs still needs to be improved, despite the fact that these businesses significantly contribute to the country's GDP. This study investigates how ICT usage affects employee performance within Malaysian SMEs. In order to determine how the use of ICT usage influences employee performance in SMEs, the authors turned to the social exchange theory. This study presents a cross-sectional survey analyzed using SmartPLS 3.3.9 for multivariate statistical analysis. An integrated research framework was developed by bringing together significant aspects from existing literature. 301 employees of selected SMEs completed the survey. The findings of the study indicate that ICT usage affects employee performance. The study was done in SMEs, and the analysis is based on cross-sectional data that cannot be generalized to a broader range of industries. The study's outcomes will aid stakeholders, lawmakers, and SME management in lobbying for effective and well-articulated ICT usage strategies to enhance employee engagement, knowledge exchange, and performance. This study contributes to the literature by giving empirical evidence that ICT usage influences employee performance in Malaysian SMEs.

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Section: Mediating Role Of Knowledge Sharingmentioning

confidence: 98%

Impact of ICT Usage on Employee Performance among Medium Manufacturing Enterprises (MMEs): Mediating Role of Employee Engagement and Knowledge Sharing

Sannagy¹,

Hassan²,

Shahzad³

et al. 2023

IJARBSS

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“…For example, Islam and Ashif [31] indicated that ICT could facilitate collaborative work and knowledge transfer. Ibrahim et al [32], Mazzucchelli et al [33], Roberts [34] and Safdar et al [35] discovered that ICT enhances KS by reducing temporal and spatial barriers between people and improving access to knowledge. ICTs streamline the collection, storage, and sharing of knowledge on a scale that was impossible until recently, which strengthens the process and ability to share knowledge [31,33,34,36,37].…”

Section: Ict Usage and Knowledge Sharingmentioning

confidence: 99%

“…The third and fourth parts of the questionnaire corresponded to the OIC (3 items) and IB (3 items), respectively. We developed the 24 items considered in the questionnaire from a thorough literature review based on [14,20,29,32,44,57].…”

Section: Questionnaire Surveymentioning

confidence: 99%

The Knowledge Sharing Capability in Innovative Behavior: A SEM Approach from Graduate Students’ Insights

Piqueras

López

2023

IJERPH

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The capability to share knowledge is considered one of the most relevant components of knowledge management. Moreover, there is little empirical evidence indicating how future human resources in the construction industry value the richness of knowledge sharing and the richness of their innovative behavior. The purposes of this study are (1) to determine which facilitators, from the point of view of master’s degree students related to engineering and construction management in Spain, most substantially influence knowledge sharing capability; (2) to test whether knowledge sharing capability (KS) positively influences innovative behavior (IB); and (3) demonstrating whether organizational innovation climate (OIC) is a factor that moderates the relationship between KS and IB. In this research, we have proposed a theoretical model and empirically tested the model in a sample of 253 master’s degree students in public universities in Spain. The findings support the proposed model, and the structural equation modeling (SEM) evaluation suggests that, among all the facilitators of KS, information and communication technologies (ICT) stand out among the other facilitators and have a more significant influence on KS. Furthermore, the research found a direct correlation between KS and IB and causal links between OIC and IB.

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“…Among both professional bureaucracies and operating adhocracies, a service firm manager's ability to improve workers' knowledgesharing intentions plays a role in ensuring successful knowledge management. Some research suggests that information technology infrastructures have no influence on knowledge-sharing intentions, such as Ibrahim [14] in manufacturing and Kucharska and Erickson [15] in various industries. However, in the service sector, such infrastructures do [10,[16][17][18][19].…”

Section: Introductionmentioning

confidence: 99%

Improving Knowledge-Sharing Intentions: A Study in Indonesian Service Industries

et al. 2022

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Managers of service firms should improve the knowledge-sharing intentions among employees to obtain knowledge stored in them and use it to provide better services to customers. Across types of organizations, especially professional bureaucracies and operating adhocracies, one question is whether service firms can use the same information technology infrastructure strategy to improve workers’ knowledge-sharing intentions. To address this question, 347 respondents working in service industries participated in this study, and focus group discussions were conducted among representatives of those firms to produce better interpretations of statistical results. Findings suggest a weak but significant relationship between information technology infrastructure and knowledge-sharing intentions. While entering a new normal period after the COVID-19 pandemic, effective information technology infrastructures appear to represent a natural and ordinary facility. Despite operating in disparate organization types, managers in both professional bureaucracies and operating adhocracies should build trust and relationships with workers to increase knowledge-sharing intentions.

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Investigating Information and Communication Technology (ICT) Usage, Knowledge Sharing and Innovative Behavior among Engineers in Electrical and Electronic MNCs in Malaysia

Cited by 10 publications

References 69 publications

Impact of ICT Usage on Employee Performance among Medium Manufacturing Enterprises (MMEs): Mediating Role of Employee Engagement and Knowledge Sharing

Impact of ICT Usage on Employee Performance among Medium Manufacturing Enterprises (MMEs): Mediating Role of Employee Engagement and Knowledge Sharing

The Knowledge Sharing Capability in Innovative Behavior: A SEM Approach from Graduate Students’ Insights

Improving Knowledge-Sharing Intentions: A Study in Indonesian Service Industries

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