Investigating the determinants of online infaq intention during the COVID-19 pandemic: an insight from Indonesia

Abstract

Purpose This study aims to investigate Muslims’ online infaq intention during COVID-19 deadly outbreak. This study examined the model comprising two major theories, namely, the theory of reasoned action (TRA) with additional Muslim intrinsic religiosity and social presence theory (SPT). Design/methodology/approach A structural equation modeling (SEM) approach is used to test the measurement and structural model. In the structural model, SEM is chosen due to its effectivity in estimating direct and indirect effects in a single model. An online questionnaire is distributed to respondents who are purposively selected all over Indonesia regions comprising all major islands. In total, there are 571 respondents collected; however, only 560 of them are usable. Findings This study shows that all hypotheses generated from the TRA and SPT significantly affect online infaq intention. Surprisingly, Muslim intrinsic religiosity does not affect both attitude toward online infaq and online infaq intention. To further explain the result, a post hoc analysis is conducted. Accordingly, it is found that Muslim intrinsic religiosity has an indirect significant effect on online infaq intention through social presence. Research limitations/implications This study has several limitations. First, even though the sample already represented all parts of Indonesia, the sample is distributed mainly to those live in Java Island. Second, due to its difficulty in pursuing proportional distribution of the sample, the results are more subjective to more dominant respondent demographics. Third, this study captures cross-sectioned phenomena of an online infaq intention during COVID-19 pandemic. Fourth, as the topic of this study is concerned about Islamic charity, the Qur’an- and sunnah-based research framework will make this study more valuable. However, such a framework has not been widely developed. Practical implications This study provides a managerial implication for online infaq fundraisers in Indonesia, in which trustworthiness and “social touch” are important to drive the Muslims in making a monetary donation. The online infaq can be an efficient Islamic philanthropic tool to solve social problems during the COVID-19 outbreak. Therefore, the central authority should encourage profit and non-profit social organizations in Indonesia to make a strategic collaboration in providing online infaq service and its distribution. Collaboration may increase perceived trust and social presence. Originality/value Due to a limited study on the topic of online infaq behavioral intention during COVID-19 situation, therefore, this study provides added value to the literature by examining factors determining online infaq intention during COVID-19 pandemic in Indonesia. This study combines the extended TRA and SPT in a single model.

The Role of Religiosity in Explaining the Intention to use Islamic FinTech Among MSME Actors

“…Even so, there have been several studies examining the determinants of the intention to use Islamic FinTech, including the willingness to do transactions both for commercial or social motives using digital platforms. For social and donation purposes, Niswah, Mutmainah & Legowati (2019), Sulaeman & Ninglasari (2020), Aji et al (2020), and Kasri & Yuniar (2021) each of them examines the empirical factors that influence willingness to distribute zakat or donate sadaqah and infaq using digital platforms. The intention to donate cash waqf digitally was also investigated by Amin, Rahim, Ramayah & Supinah (2014) and Kasri & Chaerunnisa (2020).…”

Indonesian young consumers’ intention to donate using sharia fintech

“…Meanwhile, previous research studied that the variables that affect muzakki paying zakat through fintech are socialization factors from zakat institutions, costs, convenience, and security of using applications, as well as the credibility of zakat institutions. A study by Aji et al (2020) concerned about the charity of Islamic adopted theory of reasoned action (TRA) and social presence theory (SPT). In order to get a more comprehensive prediction result of Islamic donation, using alternative theory or framework is suggested.…”

“…It can be said that the higher a person's religiosity, the greater the level of concern for the surrounding environment by channeling donations. Studied by Aji et al (2020) examined donation based on an intrinsic religious perspective. Meanwhile, this study tries to focus on the extrinsic religious perspective.…”

Kampanye Infak di Media Sosial dan Niat Perilaku Infak Masyarakat Saat Pandemi Covid-19

“…Faktor ekstrinsik tersebut antara lain kepercayaan donatur pada penggalang donasi. Aji et al, (2020) dalam risetnya membuktikan kepercayaan pada penggalang dana infak secara langsung mempengaruhi niat infak online. Faktor ekstrinsik lain yang diduga dapat menarik perhatian seseorang untuk menyumbang uang adalah fitur media sosial (Ahn et al, 2018).…”

“…Sebagai salah satu entitas nirlaba yang mendukung proyek sosial, di samping perlunya memaksimalkan sosialisasi dan kampanye penggalangan donasi di media sosial (Aji et al, 2020;Antonio et al, 2020;Mukhlis & Beik, 2013) penggalang donasi juga bertanggungjawab untuk mengelola donasi secara profesional, transparan dan akuntabel (Jayanto & Munawaroh, 2019). Sebab masyarakat cenderung mempercayai penggalang donasi yang memiliki profil manajemen yang baik, daripada penggalang donasi yang jarang mengelola donasi dengan baik (Sura et al, 2017).…”