Investigating the effect of information technology on strategic management: A case study of after sale services

Abstract

Information technology plays essential role on the success of organizations; it eases the access on information, reduces time on reaching the necessary information and builds a better communication among different groups of an organization. This paper performed an empirical investigation to find the effects of information technology on strategic management in one of Iranian automakers in after sales services in Iranian auto industry. The proposed study designed questionnaire and distributed among some experts and using t-student test examined the effect of information technology on various factors. The study design a questionnaire in Likert scale and distributes it among some experts and using some statistical observation measures the effects of information technology on various factors. The results have confirmed that information technology influenced on strategy execution and control policy.

A Fuzzy TOPSIS Based Analysis to Prioritize Enabling Factors for Strategic Information Technology Management

“…The contributions relate to the functional viability of this municipal information as well as information technology management initiative and the specifics of its approach execution. Farnia et al [11] conducted an empirical study to assess the impact of IT on strategic controlling at one of Iranian auto manufacturers on after-sales facilities in the Iranian automotive business. The findings suggested that information technology had an impact on the implementation and management policies of the strategy.…”