Investigating the Impact of Using Knowledge Management on Organisational Agility through Competitive Intelligence and Strategic Thinking

Tooranloo, Hossein Sayyadi; Saghafi, Sepideh

doi:10.1142/s0219649219500163

Cited by 12 publications

(6 citation statements)

References 117 publications

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“…Similarly, a positive influence of knowledge management on strategic thinking has been observed. This agrees with the findings of Tooranloo and Saghafi (2019), who found that the use of knowledge management has positive and meaningful relationships with strategic thinking. The PLS-SEM analysis has revealed that strategic thinking has no mediation effect between the identified antecedents and competitive advantage.…”

Section: Antecedents Of Strategic Thinkingsupporting

confidence: 92%

Antecedents of strategic thinking and its impact on competitive advantage

Dixit¹,

Singh

Dhir

et al. 2021

JIBR

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Purpose This study aims to identify the antecedents of strategic thinking and its relationship with competitive advantage. Further, this study analyses the mediating effect of strategic thinking between its antecedents and competitive advantage. Design/methodology/approach A self-reported questionnaire with 51 questions was floated among 220 professionals from various industries in India. The response was analysed using the partial least squares-structural equation modelling methodology using SmartPLS software. Findings The direct effect of creativity, corporate culture and knowledge management are established with strategic thinking, as well as a competitive advantage. Also, the study finds a significant relationship between strategic thinking and competitive advantage. The study finds no mediation (direct effect) in the case of creativity, corporate culture and knowledge management. Further, no mediation (no relationship) is found in the case of vision. Practical implications Business must start adopting strategic thinking practices in their decision-making process to create a competitive advantage. Further, the influence of corporate culture, creativity and knowledge management on strategic thinking highlights their importance. Originality/value The study establishes the impact of antecedents of strategic thinking on competitive advantage. The study highlights the importance of other factors along with strategic thinking for achieving competitive advantage.

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Section: Antecedents Of Strategic Thinkingsupporting

confidence: 92%

Antecedents of strategic thinking and its impact on competitive advantage

Dixit¹,

Singh

Dhir

et al. 2021

JIBR

View full text Add to dashboard Cite

show abstract

“…The outcomes of these studies affect the firm's future behavior (Dekker, 2020). Furthermore, outsourcing is among the techniques adopted by different organizations to efficiently spend opportunities and resources in development initiatives, as well as one of the most appealing attitudes in the industry owing to cost savings, but it can also be considered as one of the risk-reducing aspects (Tooranloo, 2019).A business can get access to technology, people, and processes that would be hard to obtain through conventional economies of scale. Outsourcing frequently enables access to sophisticated technologies and the use of current technology, as well as access to specialized specialists, all of which increase the quality of the service offerings connected to the company and its consumers (Dehaghi, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

The Impact of Outsourcing of Hotel Housekeeping Services on Hotel Performance: a Study on 5-Star Hotels of Delhi NCR

Tiwari¹,

Singh²,

Dahiya³

2023

J. Professional Business Review

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Purpose: The current world poses a stiff competition for hotels due to the pandemic, and now hotels need to be innovative and flexible to increase competitive advantage. The attention needs to be shifted to networking and collaboration with external sources to enhance the boundaries of hotels. Theoretical framework: The study combines the various models of outsourcing in respect to the performance. Outsourcing is the business practice of engaging external service providers to accomplish in-house tasks. This has intrigued managers' interest in recent years as they assess whether it is preferable to undertake things internally or outside. Outsourcing is a commercial arrangement in which an organization controls a portion or all of the duties of a department inside an organization to an external party. Design/methodology/approach: Data collection was conducted through questionnaire approach from hotel revenue managers and housekeeping managers 5-star hotels. Findings: The study found that outsourcing increased flexibility, competitiveness, profitability and improved sales in the hotels. Research, Practical & Social implications: The hospitality industry is highly focusing on the housekeeping department since the onset of pandemic due to the high standards of cleaning and hygiene maintenance. The industry now relies on outside service providers to meet the requirements. Originality/value: The current study aims to study the influence of outsourcing strategy and its application on housekeeping department on hotel performance of 5-star hotels in Delhi NCR

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“…Moreover, some studies show a strong, positive association between firms’ IT capabilities and successful new product development (Mauerhoefer et al , 2017). Thus, internal and external knowledge are necessary to build agile organisations (Tooranloo and Saghafi, 2019). Likewise, learning and knowledge management are crucial for enterprises to become more agile (Sherehiy et al , 2007; Bahrami et al , 2016).…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

Organisational agility, environmental knowledge and green product success

Rabal-Conesa

Jiménez

Costa

2021

JKM

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Purpose The purpose of this study is to analyse the effect of organisational agility on environmental knowledge as an instrument for the successful development of eco-innovation in products. Design/methodology/approach This study used a cross-sectional design to collect data on the study variables from a sample of 184 Spanish manufacturing organisations. Structural equations with partial least squares were used to test the hypotheses. Findings Organisational agility is significantly linked to internal and external environmental knowledge. The results of this study highlight the effect of external knowledge on the success of eco-innovation. Internal environmental knowledge positively moderates the effect of external knowledge on the success of green products. Research limitations/implications Based on the dynamic capabilities approach, a theoretical model has been proposed in which organisational agility is configured as an effective capacity for the development of environmental knowledge. The results confirm this relationship and indicate that, although internal environmental knowledge is not decisive in developing new green products, it does enhance the effect of external knowledge on the success of eco-innovation. Practical implications Innovative companies must implement organisational agility practices that promote environmental knowledge for the success of new green products. They should also promote both external and internal knowledge. Originality/value This study addresses the little explored area of the relationship between organisational agility and the successful development of new green products. The inherent particularities of eco-innovation prompt the need for further studies on the creation of specific knowledge for its promotion. This study concludes that adopting agile practices enables key environmental knowledge for this type of innovation to be created. Additionally, it explores the tensions arising from the dichotomy between internal and external knowledge, with scarce resources allocated to the most effective source. Although both types of knowledge seem to be equally relevant, external knowledge plays a more significant role in the case of eco-innovation. A final contribution of this study is the finding that internal knowledge can further enhance the effect of external knowledge on the development of successful green products.

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Investigating the Impact of Using Knowledge Management on Organisational Agility through Competitive Intelligence and Strategic Thinking

Cited by 12 publications

References 117 publications

Antecedents of strategic thinking and its impact on competitive advantage

Antecedents of strategic thinking and its impact on competitive advantage

The Impact of Outsourcing of Hotel Housekeeping Services on Hotel Performance: a Study on 5-Star Hotels of Delhi NCR

Organisational agility, environmental knowledge and green product success

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