“…In particular, exploration and exploitation are central themes in the generation of new insights and product innovation (Atuahene‐Gima, ; Yalcinkaya, Calantone, and Griffith, ). While these benefits are commonly accepted in practice, firms still struggle with balancing their focus on the allocation of limited resources across the exploitation of existing marketing opportunities and the exploration of new opportunities (Atuahene‐Gima, ; March, ; Sarkees, Hulland, and Chatterjee, ). This tension is heightened in today's dynamic world, thus positioning innovation as the ultimate advantage and challenge for firms (Andriopoulos and Lewis, ; Mu, ).…”