“…The role of people in the current SC narrative is also quite ambiguous. On one hand, people are called on to become smart, creative, connected, healthy, safe, culturally vibrant, and happy (Florida, 2005;Dirks et al, 2010;Winters, 2011;Alawadhi et al, 2012;Lombardi et al, 2012), though no rationale is provided to explain why and how ICT-based urban infrastructures should make people happy. On the other hand, smart hyperconnected people are expected to create smart business (whatever this means), and -following the example of the European Union 8 environment of Small-Medium Enterprises (SMEs) that, by means of smart energy, smart transportation and ICT, assures the competitiveness of the city.…”