It's in the Cloud

Ogbanufe, Obi; Dinulescu, Catalin C.; Liu, Xiaotong; Kucuk, Carullah

doi:10.1145/3353401.3353408

Cited by 6 publications

(2 citation statements)

References 69 publications

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“…We thus propose that researchers should not only analyze the direct effect of seals on purchase intention but also examine the role of potential mediators for consumers' purchase intention to control for indirect effects of seals. Our recommendation is consistent with recent calls for contextualized theory (i.e., considering context-specific mediation and moderation effects) in the broader IS discipline [38,94].…”

Section: Comparing Study Findings With Prior Literature On Web Assurasupporting

confidence: 83%

A multi-perspective lens on web assurance seals: contrasting vendors’ intended and consumers’ perceived effects

Löbbers

Lins

Kromat

et al. 2020

Electron Commer Res

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Web assurance seals are actions taken by e-commerce vendors to increase their trustworthiness and alleviate consumers' concerns. In their essence, web assurance seals are a product of negotiations, adoptions, and settlements among various groups of interests (e.g., seal authorities, vendors, consumers, or governmental institutions). However, previous research has hitherto used a unilateral research perspective when studying web assurance seals (i.e., either consumer-or vendor-centric), which has acted as a gridlock for web assurance seal literature development. Drawing on signaling theory, we use a ranking-type Delphi study with three distinct, yet mutually supportive expert panels (N = 60) to compare vendors' intentions to acquire web assurance seals and perceived effects by consumers. Our results uncover a mismatch between consumers' perceptions and vendors' intentions of web assurance seals, unintended side effects as well as vendors targeting other stakeholders than consumers, ultimately providing starting points for research to move forward.

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Section: Comparing Study Findings With Prior Literature On Web Assurasupporting

confidence: 83%

A multi-perspective lens on web assurance seals: contrasting vendors’ intended and consumers’ perceived effects

Löbbers

Lins

Kromat

et al. 2020

Electron Commer Res

View full text Add to dashboard Cite

show abstract

“…The study utilized an online survey tool, Qualtrics, to gather data from 138 young consumers. It is noted that younger people are the early adopters of innovative technologies (Liu & Prybutok, 2021;Ogbanufe et al, 2019). The significant advantage of focusing on the younger group is that this group is exceptionally knowledgeable about innovative technologies (Gerpott, 2009) and exerts tremendous effort in identifying potential discounts, savings, and benefits from adopting innovative technologies.…”

Section: Participantsmentioning

confidence: 99%

The Role of Trust and Data Sharing Willingness in Users’ Acceptance of Insurance Telematics

Tian,

Liu

2024

JKMP

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Understanding customers’ attitudes toward insurance telematics can significantly affect knowledge management practices within the insurance industry. This study explores the factors affecting users’ acceptance of insurance telematics. A theoretical adoption model was proposed by extending the technology acceptance model and theory of planned behavior with a priorly proved construct trust and a new construct data sharing willingness (DSW). Trust is built upon perceived usefulness, ease of use, and DSW in this research. The findings display that trust is crucial in increasing a positive feeling toward insurance telematics, which affects users’ acceptance of insurance telematics, along with subjective norms. DSW was found to impact users’ level of trust significantly. Theoretically, these findings imply that trust offers a significant passage for factors influencing consumers’ adoption of technology. Practically, the findings shed light on assisting the auto insurance industry in its digital transformation and designing interventions to improve consumers’ adoption of insurance telematics. The authors also suggest regulators take actions to oversee the technology to ensure customer privacy protection and fair market competition.

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